Alex Lounge - White Plains

Most importantly, the food is really good and the prices are reasonable. Now for the bad. The bar service is horrible. I had dinner at the bar and ordered a bee... read more Most importantly, the food is really good and the prices are reasonable. Now for the bad. The bar service is horrible. I had dinner at the bar and ordered a beer. The bar tender (Juan, who is also one of the owners) was not at all friendly. He gave me my beer and then walked outside and just hung out in front of the restaurant on the sidewalk. My food was done as I heard the kitchen ring the bell (I was only customer, so I know it was my food). Problem is, Juan is still hanging outside. Nice women from the kitchen eventually bought me my food, but of course it was now cold. I was never asked if I wanted another beer because the bartender was outside the entire time I was eating. I hope this review helps them improve service (I see other reviewers noting bad service also). I won't be going back, but I still am pulling for their success.

Most importantly, the food is really good and the prices are reasonable. Now for the bad. The bar service is horrible. I had dinner at the bar and ordered a bee... read more Most importantly, the food is really good and the prices are reasonable. Now for the bad. The bar service is horrible. I had dinner at the bar and ordered a beer. The bar tender (Juan, who is also one of the owners) was not at all friendly. He gave memy beer and then walked outside and just hung out in front of the restaurant on the sidewalk. My food was done as I heard thekitchen ring the bell (I was only customer, so I know it was my food). Problem is, Juan is still hanging outside. Nice womenfrom the kitchen eventually bought me my food, but of course it was now cold. I was never asked if I wanted another beerbecause the bartender was outside the entire time I was eating. I hope this review helps them improve service (I see otherreviewers noting bad service also). I won't be going back, but I still am pulling for their success.

The food is great, and friendly waitresses, but the male bartender could smile a little more. Sometimes he won't pay attention or take my order. But the waitres... read more The food is great, and friendly waitresses, but the male bartender could smile a little more. Sometimes he won't pay attention or take my order. But the waitresses are the best.

This place at night only has a bartender that does...sooo you will not get a fast service..also the bar was full of empty glasses...i waited 10 min..and still h... read more This place at night only has a bartender that does...sooo you will not get a fast service..also the bar was full of empty glasses...i waited 10 min..and still had to go to the bar and order my drinks...yet again bartender decided to attend to othersthat sat on the bar....do no recommend this place if you just want to get a drnk and chill...needs lots of improvement

Staff was friendly and the food delicious. Will be returning on Latin night on Saturdays to enjoy the amazing music being played by DJ????! read more Staff was friendly and the food delicious. Will be returning on Latin night on Saturdays to enjoy the amazing music being played by DJ????!