Trail Town Diner - White Cloud

American, Coffee, Sandwiches
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Trail Town Diner

Trail Town Diner
3.8 / 5 (188 reviews)

Description

Last update: 17.01.2026 from: Jo

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★ 3.8 / 5 from 188 reviews
mary-herroon-1
19.12.2023

Small town diner. Staff was friendly but not great customer service. Mushrooms came out still frozen in the middle. Cook put them back in the fryer (same ones I had touched. I know because one looked like a heart). Waited for server to come back, which she didn't, so my husband went to the counter to ask for ketchup, tartar sauce, ranch, and my side of cottage cheese (I ordered a fish basket). Another staff member brought them over to me. I'm not a hard person to please and rarely ever leave a less than perfect review. I can't leave the review I would have preferred to leave. I would like to say I would try them again but I really doubt that I will. My husband said his sandwich was good. He didn't have any sides, just a sandwich.

katherine-mcgarity
19.12.2023

Horrible people, terrible service. Menu says they have spinach in their veggie omelettes, yet three times it didn't. On the 3rd time I asked the waitress/ owner Pauline if it would have spinach, she assured me it would, and again it did not. When I complained, she blamed the previous owner Dan, who she was buying the place from, saying he wouldn't allow her to buy spinach because they don't sell enough and it goes bad. After this visit, both my husband and I became very sick. We learned that the restaurant had been without power for two days before our visit. We also couldn't get our coffee cups filled without repeatedly asking. I posted a review on their Facebook page and was accused of working for a local pizza place that they have been harrassing and blocked, there is proof, when I'm only a customer of that business and have told them that. I live in the GR area, work in manufacturing and own a vacation place in White Cloud. Years ago this was such an amazing restaurant, they hold onto the Sally's name, along with the Trail Town name, because Trail Town is horrible and they hope to keep the Sally's customers that drive through that area. Please be careful with this place, if you don't get sick, you may get harrassed by Pauline as I've been or threatened by her son, as my friends are dealing with. Either grab a pizza or some Italian from Liberati's or drive a bit further north, theres a great little restaurant on the east side of the road in Brohman, just before the gas station. Amazing food and service at both.

shad-witt
19.12.2023

First time there. People were nice. Food was good. Food: 4 Service: 3 Atmosphere: 4

jo-jojo-6
27.03.2025

This place use to be so great. But what a disappointment. Ate my fries with a fork because they where so soft like microwave fries lol. Just dont save your time and money!! Service: Dine in Meal type: Lunch Food: 1 Service: 3 Atmosphere: 1

jason-cutchins
27.03.2025

Food was ok. I had perch . I wish i took a picture, these must have been 15 perch when they were alive. So I use the term perch because thats what i ordered. Id put money it was not perch. Everything needed salt and pepper. The server was really nice. The place looks like it should be condemned. I hate to bash somebody thats trying to survive. But it doesn 't cost any money to clean. And the place is filthy. So how hard are you trying ‍Showing up at 5pm on a Friday and there is only a single person inside was red flag number 1. Seeing the biggest perch filets I 've ever seen in my life was red flag number two. Going into the bathroom was red flag number three. And then after we eat we are told the internet is down so we need to pay with cash. Good thing we had some cash on us. The place is for sale. It would need to be completely gutted to have a chance. Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 2 Service: 4 Atmosphere: 1

FAQ

You can use the WiFi of the establishment free of charge.

You can watch major sports events on a screen / TV right in the restaurant.

The restaurant and its rooms are wheelchair accessible and thus reachable with a wheelchair or physical limitations.

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