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Contribute FeedbackThe Wendy's location in Whitby is a typical spot along the 401, perfect for a quick meal while traveling. However, some employees seem to prioritize drive-through customers over dine-in guests, leading to slow service. The jalapeno fresco burger with ghost pepper sauce is highly recommended for those who like a bit of heat. On the positive side, friendly service was provided to a group of Rover Scouts on a road trip, and overall, the dining experience was very positive. With a convenient location and no wait time, this Wendy's is a good choice for a fast and satisfying meal.
Today for lunch, we ordered a chili and a hamburger. Our group of Rover Scouts had just attended a four-day reunion in Hastings, Ontario and we were driving to Oakville, Ontario. Despite the restaurant being very busy, they got my order correct on the first try and provided friendly customer service. The manager was even helping out at the front counter. Overall, it was a very positive dining experience.
There was no wait to be seated at this restaurant, which is conveniently located near the hotel and Highway 401. The only suggestion for improvement is to have more ketchup available and a functioning soda machine. Despite these minor issues, the overall experience was fantastic.
It seems that some employees at this Wendy's location are not fond of having tour buses park in their lot. The lack of counter staff during busy times may be a problem for those stopping by, especially as this spot is frequented by motor coaches along the 401. It appears that the staff prioritize the drive-through customers over those who walk in. The service at this Wendy's is consistently slow. After calling to complain about the service, I have yet to receive a response, which speaks volumes to me. Perhaps it would be worth considering another location to visit.
Image says it all. Two different visits. Absolutely disgusting to serve food this pink in a fast food environment
Stopped in starving on a road trip to Kingston with bae.__The spicy chicken sandwich was pretty good! I always add extra pickles on my fast food chicken
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