Reviews
What Walter Tappan doesn't like about Tea Guys Factory Store Tasting Room:
I really like their Irish Breakfast but they have no customer service. I ordered tea in April. Over the next three months I emailed them and also responded to their emails on the status of my order. No response. First of September I disputed the charge with my credit card company. A week later my credit card company credited the charge. Another week later my tea showed up. I have attempted to email them to return the... View all feedback. What Dean Brasfield likes about Tea Guys Factory Store Tasting Room:
Tea Guys has been my favorite spot for years. If you're looking for top-quality teas, outstanding customer service, quick shipping, and excellent products, this is the place to be. I've never had a disappointment here. View all feedback.
Reviews from various websites
Your service has been punctual. The products we have tried are of prime quality. The only regret I have is that I hadn't discovered your company sooner. Keep up...
read moreI really like their Irish Breakfast but they have no customer service. I ordered tea in April. Over the next three months I emailed them and also responded to t...
read moreAs has been the case each time I order, everything goes great and delivery is on time. I will be ordering from you in the future, love the products.
Their tea is amazing, but their customer service is abysmal. As many other reviews have said sometimes you 'll order and it will be prompt and then another time...
read moreI ordered tea in early August that was supposed to arrive in a week. 5+ weeks later, it says still processing on the website. I have tried to contact them 4 tim...
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