Reviews

Overall Total Score
3.9 out of 5
Very good | 102 reviews

What Walter Tappan doesn't like about Tea Guys Factory Store Tasting Room:
I really like their Irish Breakfast but they have no customer service. I ordered tea in April. Over the next three months I emailed them and also responded to their emails on the status of my order. No response. First of September I disputed the charge with my credit card company. A week later my credit card company credited the charge. Another week later my tea showed up. I have attempted to email them to return the... View all feedback. What Dean Brasfield likes about Tea Guys Factory Store Tasting Room:
Tea Guys has been my favorite spot for years. If you're looking for top-quality teas, outstanding customer service, quick shipping, and excellent products, this is the place to be. I've never had a disappointment here. View all feedback.

Reviews from various websites

Restaurantji
3.9 ★ from 97 reviews
Erin
04.08.2023 - 08:32

Your service has been punctual. The products we have tried are of prime quality. The only regret I have is that I hadn't discovered your company sooner. Keep up...

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Walter
04.08.2023 - 08:32

I really like their Irish Breakfast but they have no customer service. I ordered tea in April. Over the next three months I emailed them and also responded to t...

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Jonathan
04.08.2023 - 08:32

As has been the case each time I order, everything goes great and delivery is on time. I will be ordering from you in the future, love the products.

Michelle
04.08.2023 - 08:32

Their tea is amazing, but their customer service is abysmal. As many other reviews have said sometimes you 'll order and it will be prompt and then another time...

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J
04.08.2023 - 08:32

I ordered tea in early August that was supposed to arrive in a week. 5+ weeks later, it says still processing on the website. I have tried to contact them 4 tim...

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Menupix
3.4 ★ from 5 reviews

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