Lou Malnati's Pizzeria - Feedback

What Tonya Brown likes about Lou Malnati's Pizzeria:
I love Lou Malnati's and it's the only pizzeria that I have frequented since I learned of it 13 years ago. I prefer their crustless and deep dish over their thin crust. The Malnati salad is my favorite salad, I think it's their dressing that makes it taste so good. On this day, I ordered a medium pizza from the Western Springs location for pickup. I was running late and the manager was nice enough to call me and he o... View all feedback. What kristen Collins doesn't like about Lou Malnati's Pizzeria:
I get a deep dish here about once a month. The past 3 times, the deep dishes have been soggy and oily on top. I take a few paper towels and soak up the liquid on top. It never used to be like this and I order the same pizza every time. I tried ordering it well done to help but it’s still soggy. The bottom of the pizza box gets soaked and the cardboard sticks. It still taste good enough. But it has been very disappoin... View all feedback.