Wijn - Western Cape
Wijn
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This is a lovely cozy spot to relax and unwind after a hectic week. The pizza is delicious, and the wine only gets better as the evening goes on.
I had the Sunday Roast on June 5th, and it was extremely disappointing. Everything we ordered arrived within 10 minutes, which made it clear that the food was pre-cooked. All the dishes were ice cold, and the chicken was actually raw near the bone. The salad was wilted and soggy, the roast potatoes and vegetables were also cold, and the gravy was almost water-like. To make matters worse, the staff began clearing tables around us and packing up while we were still trying to eat. We arrived at 1:30 PM, and by 2 PM, all the staff had left, making it feel more like fast food than a proper dining experience.
After ordering from Wijn numerous times and receiving the best customer service and wine from them, I have had the complete opposite experience this time. I am utterly disappointed and shocked at the service I received with this order. I placed an order on the 15th of April. I then followed up almost a week later as I had heard nothing. I was told my order was slightly delayed due to a supplier issue but I would receive it either the following Friday or Monday at the LATEST. Nothing arrived eit … – show
I really enjoyed the atmosphere here, and the service was excellent. However, the menu prices are a bit on the higher side for what you receive.
Ordered wine from their online shop and the service was absolutely shocking. Delivery times states 2 to 4 days. After no feedback on day 4 an e-mail was sent, no reply. Another e-mail was ignored after this. No phone number is available to speak to anyone. Eventually more than a week later someone phones me that has nothing to do with wine orders and relays messages to me from the owner, who is seemingly untouchable and to good to answer e-mails or return my phone calls. Only when I told them I … – show

