Panera Bread - Westbrook

Pretty horrible experience every time I order here. Unfortunately it?s the closest Panera, which is extra unfortunate because they are very, very, very bad at t... read more Pretty horrible experience every time I order here. Unfortunately it?s the closest Panera, which is extra unfortunate because they are very, very, very bad at this location. Missing items in just about every order we make here, and 90% of the time, I geta notification saying it?s ready, and then go in to find they are either still assembling it, or it?s not ready for 5-10minutes. Have contacted their customer service before, but clearly the feedback is not getting to whoever runs this one. I getwanting to improve online ordering metrics and all that, but not when it?s inaccurate to a fault. Love Panera, but this locationgives the others a bad rap!

Panera Bread is pretty common. This one got 4 stars because this one wasn't clean. Very dirty.. read more Panera Bread is pretty common. This one got 4 stars because this one wasn't clean. Very dirty..

I made a catering order for a meeting today and had to call in to add to it about six times because more people kept showing up. Joe, Daniel, and the rest of th... read more I made a catering order for a meeting today and had to call in to add to it about six times because more people kept showing up. Joe, Daniel, and the rest of the team were incredible! I felt a little bad for all the changes, but they assured me it was completely fine. They might have had a few laughs at my expense, but really, they were wonderful! Thank you so much!

I would give this place zero stars if I could, but since I can't, one will have to do. I picked up a breakfast sandwich this morning, and it had mold on it. The... read more I would give this place zero stars if I could, but since I can't, one will have to do. I picked up a breakfast sandwich this morning, and it had mold on it. The lack of care and attention to detail is concerning. Do yourself a favor and avoid this place.

My order was wrong, lettuce was severely wilted, and chicken tasted old/vinegary. Gross. Never again. read more My order was wrong, lettuce was severely wilted, and chicken tasted old/vinegary. Gross. Never again.