Twisted Pizza - West Warwick

The pizza is excellent, but the service could use improvement. I'm not sure what the problem is, but they really need to reconsider their staffing. read more The pizza is excellent, but the service could use improvement. I'm not sure what the problem is, but they really need to reconsider their staffing.

A group of nine of us visited for lunch after our bike ride, and we were impressed. One young man was doing it all by himself—taking our drink orders, serving f... read more A group of nine of us visited for lunch after our bike ride, and we were impressed. One young man was doing it all by himself—taking our drink orders, serving food, and even cooking! He was outstanding. Later, a woman came in to help him, and together they delivered fantastic service, making for a lovely lunch experience!

Even though I didn’t make a purchase, they were eager to assist my dog. A restaurant is not just about the food; it's also about the compassionate staff who are... read more Even though I didn’t make a purchase, they were eager to assist my dog. A restaurant is not just about the food; it's also about the compassionate staff who are ready to lend a hand to those in need without being prompted. That’s why I’m giving Twisted Pizza a five-star review—they truly deserve it! Thank you, Twisted Pizza, for being there for my dog when he needed it most. Your kindness ensured that he made it home safely and stayed hydrated. Sending much love from King and family!

We ordered a cheeseburger club sandwich that was served with a generous portion of fries, pickles, and coleslaw. It was outstanding! We also tried a pizza, and... read more We ordered a cheeseburger club sandwich that was served with a generous portion of fries, pickles, and coleslaw. It was outstanding! We also tried a pizza, and it was fantastic.

I had the most disappointing service I've ever experienced. They consistently leave out at least one item from my order, and when I try to address the issue, th... read more I had the most disappointing service I've ever experienced. They consistently leave out at least one item from my order, and when I try to address the issue, their response is dismissive, suggesting that I must be mistaken. The quality of the food has significantly decreased since I first began ordering from them a few years ago. To add to the frustration, there was one occasion when my order didn’t arrive at all. Honestly, I feel generous giving them a one-star rating.