Trattoria Park Royal - Feedback

Reviews

Overall Total Score
4.1 out of 5
Impressive | 5484 reviews

Reviews from various websites

Heyrestaurants
3.4 ★ from 788 reviews
helen-m-ivy6427
Helen 15.05.2024 - 08:42

I provided Management with an opportunity to respond before I published publicly, but they have not contacted me:

shaira-t-1
Shaira 15.05.2024 - 14:57

We had an excellent brunch at the new Trattoria at Park Royal, the ambience was casual yet classy. Our breakfast was delicious and the portions were...

jennifer-e-church50
Jennifer 15.05.2024 - 14:57

Absolutely fantastic service, staff, location and more importantly the food!!! Cannot wait to return, my children have never talked so much about a...

liz-c-fern56
Liz 15.05.2024 - 14:57

Excellent meal, good atmosphere. We all really enjoyed our meals and look forward to coming back soon!

haley-g-cat0061
Haley 15.05.2024 - 08:42

Was here last night and really enjoyed the food and atmosphere. Morgan, our waiter was also fantastic! However, when I was full a woman came by and...

Last update: 15.05.2024

**Restaurant Review: A Culinary Mixed Bag** Nestled in West Vancouver, this lively eatery offers a vibrant atmosphere and an intriguing menu filled with Italian delights, including wood-fired pizzas and flavorful pastas. Many patrons rave about the delicious dishes, such as thin-crust pizzas and perfectly cooked linguini. However, some have been left disappointed by inconsistencies in service and erratic reservation practices, as OpenTable bookings are no longer accepted. While the ambiance and wine specials are appreciated, the service can suffer during busy hours. Overall, despite its shortcomings, the restaurant remains a solid choice for Italian cuisine enthusiasts seeking a reliable dining experience.

Menu
3.4 ★ from 10 reviews

With our OpenTable confirmation in hand, we arrived at the restaurant to find a very loud and lively atmosphere. However, we were informed that they had stopped accepting OpenTable reservations four months ago. The staff didn’t seem particularly apologetic and mentioned that one of the co-owners had been working on severing ties with the site. After waiting 25 minutes for a table, our initial excitement turned into concern, and the overall experience felt mediocre at best. Although this wasn’t our first visit, it may very well be our last.

The pasta was delicious, but the service for our cappuccino before lunch was quite slow. The waitress apologized for the delay, explaining that she was busy attending to other tables, and it took about 10 minutes for the cappuccino to arrive. However, the meal service itself was prompt. The staff behind the bar seemed preoccupied with setting glasses on tables, which made it difficult to find someone to ask for our bill—it felt like it took forever.

The pizza and meatball pasta were enjoyable, but there was an issue with the noodles in the carbonara. They were stuck together and had a dry taste. The waiter mentioned that it was supposed to be that way, but I seriously doubt that carbonara should clump together when lifted with a fork. The service was satisfactory; however, our waitress didn’t make any eye contact with us until we were about to leave. I doubt I’ll return unless this is the only restaurant available in Park Royal!

Always a very pleasant visit at each visit! our server was happy and very personal. we ordered veal scallopini marsala, veal scallopini piccata, and pasta bolognese and while the dinners were very pleasant, the veal were a touch overdone and a bit hard. for that we took a star away. the escaping area on the dach is so relaxing and quieter than the escaping area below. it was a pleasant opportunity to spend a birthday dinner. thank you, kicktoria!

Kitchen has to pay attention to clients requests, such as NO salad dressing, or dressing on the SIDE. We come often for brunch because we enjoy it, but every time we have a problem with the salad. This time we had 2 guests with us and the usual kitchen and servers errors were even worse. These problems should be corrected. Thank you.

Last update: 31.01.2023
Opentable
4.0 ★ from 213 reviews
foodsurfers
Foodsurfers 20.01.2024 - 00:31

We arrived at this loud and bustling restaurant with our OpenTable confirmation in hand, only to find out that they stopped accepting OpenTable reservations four months ago. They didn't seem particularly apologetic and mentioned that one of the co-owners was in the process of cutting ties with the platform. After waiting 25 minutes for a table, our enthusiasm was already fading, so our experience ended up feeling quite mediocre. This wasn’t our first visit, but it might just be our last.

carolg
CarolG 20.01.2024 - 00:31

The pasta was delightful, but the service for our pre-lunch cappuccino was quite slow. The waitress apologized for the delay, as she was attending to other tables. It took over 10 minutes for the cappuccino to arrive. However, meal service was prompt. The staff seemed busy behind the bar, setting glasses on tables, and it took a while to find someone to request our bill.

grace
Grace 20.01.2024 - 00:31

The pizza and meatball pasta were tasty, but there was an issue with the noodles in the carbonara. They were clumped together and had a brittle texture. The waiter insisted that’s how it should be, but I seriously doubt that carbonara is meant to stick together like that when you lift it with a fork. The service was mediocre; our waitress didn't make any eye contact with us until we tipped and left. I won’t be returning unless it’s the only restaurant left in Park Royal!

redstilettos
RedStilettos 20.01.2024 - 00:31

Always a very enjoyable visit every visit! Our server was cheerful and very personable. We ordered Veal Scallopini Marsala, Veal Scallopini Piccata , and Pasta Bolognese and while the dinners were very pleasing, the Veal were a touch overdone and a bit tough. For that, we took away a star. The rooftop dining area is so relaxing and quieter than the dining area below. It was an enjoyable way to spend a birthday dinner. Thank you Trattoria!!

occasionalfoodie
Occasionalfoodie 20.01.2024 - 00:31

I thoroughly enjoyed the food served at Trattoria and the ambience was quite nice (think family setting but could also be a more lowkey casual business meeting place for dinner . The noise level is ok, not too loud that you can 't hear the people in your table clearly. The food itself was amazing cooked to perfection (shout out to the chef if they read these reviews! . However, the service I got from one of the servers was extremely disappointing, he was very cold to our table (but he was all friendly to other tables he was waiting on and he needs to work on his communication skills as I told him that our table included an individual with a peanut allergy, placed our order, and then he came back to our table and literally word for word he said, you can 't have that then he proceeded to point to Spaghetti Signature Meatballs (ordered with truffle cream sauce . I still do not know why we couldn 't order it, what part of that dish even has peanuts. Absolutely baffled. Honestly, I would go to a different Trattoria if I can, and would not go back, nor would I recommend, this particular location to anyone. Overall 2/5 stars because I expected better service from Trattoria.

Last update: 20.01.2024
Restaurantji
4.3 ★ from 197 reviews
josephine-ma-2
Josephine 13.11.2023 - 06:48

Although we hadn’t visited in a while, the food was just as delicious as we remembered. It's a reliable spot for both pizza and pasta, and my Caprese Salad was refreshingly tasty. **Service:** Good **Parking:** Ample and free **Location:** 757 Main St., Park Royal S., West Vancouver

gypsi-di-1
Gypsi 13.11.2023 - 06:48

Great! I had the pan roasted halibut with milanese risotto.

mark-algar
Mark 13.11.2023 - 06:48

Wonderful, warm greeting and good selection of tables still at 8pm on Pasta Tuesday . Had mushroom gnocchi, house white wine, and Tiramisu for dessert. What a wonderful evening. Next time I 'll phone ahead and see if I can get a table in the upper section, for adults only, and less ambient

nader-wahba
NADER 13.11.2023 - 06:48

We have been to this location (Park Royal) multiple times over the past 5 years, we also invite our international visitors all the time. I must say food is always delicious the same quality at all times, we often order the featured dishes. Out standing staff service, they care about you, very friendly.The vibe is very welcoming with a warm environment. when we have a group of people that requires privacy, we call to reserve the upstairs area.BIG Thank you to the owners, the supporting team the Chef. I highly recommend this restaurant.

rachana-eswarappa-1
Rachana 13.11.2023 - 06:48

I like the taste and quality of the food here! ?This is one of the good place for wood oven pizza. We enjoyed the Rustico Pizza this time and like the fact their pizza crust is thin and you enjoy the taste. The quantity is good for for sharing with 1-2 people depending on your hunger level ?The pasta was cooked to perfection and flavour was delicious ? They do not have a lot of Vegetarian or vegan options but if you ask your server , they’ll provide options and customize to your needs ?Don’t miss to ask for their Tiramisu Cake with whipped cream!?The ambience is good ?For the service I would give 3.5/5 as we went on a Sunday afternoon, they had only 2 people to serve and it was getting a bit busy with the crowd coming in for brunch.Overall experience was good! ?Vegetarian options: Not many Vegetarian options on the menu but if you mention you want Vegetarian, they do customize some of the Pastas to Vegetarian ?Parking: Free Park Royal Parking Lot

Last update: 13.11.2023
Facebook
4.4 ★ from 70 reviews
Google
4.0 ★ from 1102 reviews
Tripadvisor
4.6 ★ from 705 reviews
Int Restaurants
4.2 ★ from 2399 reviews

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