Kfc - West Point

I visited this restaurant twice, two years apart, while returning home from the beach, and I found the service, food, and cleanliness to be outstanding on both... read more I visited this restaurant twice, two years apart, while returning home from the beach, and I found the service, food, and cleanliness to be outstanding on both occasions.

The chicken was slimy and undercooked, and the mashed potatoes were cold and unappetizing. Overall, the food was quite disappointing. It's important for restaur... read more The chicken was slimy and undercooked, and the mashed potatoes were cold and unappetizing. Overall, the food was quite disappointing. It's important for restaurants to take pride in ensuring their customers have a pleasant experience, especially when they're spending their hard-earned money.

I ordered a 12-piece meal and had to wait for the chicken. When it finally came out, they informed me it would take an additional 10 minutes for the biscuits, s... read more I ordered a 12-piece meal and had to wait for the chicken. When it finally came out, they informed me it would take an additional 10 minutes for the biscuits, so they substituted a side instead. The chicken didn't have the flavor that KFC is known for, and the "crispy" coating was greasy. Overall, my experience at the KFC in West Point, MS, was disappointing.

I recently ordered a KFC bowl meal, and it was excellent as always—I’ve never been disappointed there. I remember the popular bowl used to include a chocolate c... read more I recently ordered a KFC bowl meal, and it was excellent as always—I’ve never been disappointed there. I remember the popular bowl used to include a chocolate cookie dough, didn’t it?

The service was extremely slow. Only one employee was handling the drive-thru, dining area, and order preparation. I wasn’t even acknowledged when I arrived. An... read more The service was extremely slow. Only one employee was handling the drive-thru, dining area, and order preparation. I wasn’t even acknowledged when I arrived. Another staff member was on the phone but eventually started helping out.