Wendy's - West Norriton Township

How hard is it to look at a screen, put the proper item in the bag and double check the order before handing it to the customer? If you can 't be bothered to do that, and serve what people pay for with hard-earned money, then you deserve to be fired. Expect the wrong food from here.

This place is so disorganized it's awful and the food is always cold when you finally get it.

Places don't know customer service anymore. I had workers turn to look at me as I waited for the cashier to come to the register to take my order and not say a word. They didn't acknowledge that I was standing there or tell the cashier that a customer was waiting. Not even a simple we'll be right with you. I waited a few minutes and no one came up to the registers so I left.

When I try to go at night, the dining room is always closed an hour before the posted close time, the manager on duty, I don’t know her name, is rude and condescending. Terrible customer service and long wait times.

It's Friday, and we just pulled up at 11, and they're telling us they're closed because the truck is coming?!