Pizza Hut South Mackay - WEST MACKAY

The only reason 3 is because of the extra wait. Gotta say they make a good pizza here. The surf n turf I had was bang on and the BBQ chicken was outa 5 so not to bad. Only one sign about Covid and a bottle of sanitizer on the bench. I timed a person's order of the counter from payment to pickup 20 mins. I ordered mine online with a pick up time of 7:15pm. I left just on 8pm with my order. It appears Pizza Huts online ordering system fails when a topping is out of stock. Communicating the problem with the customer prior to pick up is an issue. This outlet was very clean and I noted their team worked efficiently when recieving new orders. I counted a number of deliveries leaving as well. Very efficient also. I will come again if it's an option when 3 Cheese Pizza across the road is closed again.

Took over an hour to deliver my order after being advised it would be 30 minutes No phone call in the interim to let me know it was late By the time it got to me I was so wild, I told them to take it back to the store as I didn't want it

Pizzas are pretty bland and boring. Usually a pizza the next day is something to look forward to, but Pizza Hut pizzas resemble cardboard once they hit the fridge. Plus the surly lady taking orders was on her mobile phone for ages instead of serving customers.

I ordered mild wings but got hot which I was unable to eat

Worse pizza shop in mackay personal and management should be ashamed of the food they send to customers we spent $120 we have absolutely terrible eating hardly any toppings on our pizzas under boiled wing eating was not on the standard that pizza cottage is known for them not so long as they have to check with certain standards head office on there business standards to ensure that customers get what they pay for.