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Contribute Feedback What Josue Castillo likes about Steak 'n Shake:
Everything has changed. The way you order food the way you get served the way you get charged. Doesn’t make sense to get charged extra if you just want one more thing of ketchup, but they did. It’s just another fast food joint to me now. View all feedback.
What Jeff Morhous doesn't like about Steak 'n Shake:
The manager was talking non-business on his headset so loud it was obnoxious. He was the loudest voice in the restaurant. Service is always slow but to hear the manager/grill cook loudly talking on his headset about anything but business made me wonder if they even cared I was there. View all feedback.
The manager was talking non-business on his headset so loud it was obnoxious. He was the loudest voice in the restaurant. Service is always slow but to hear the manager/grill cook loudly talking on his headset about anything but business made me wonder if they even cared I was there.
Everything has changed. The way you order food the way you get served the way you get charged. Doesn’t make sense to get charged extra if you just want one more thing of ketchup, but they did. It’s just another fast food joint to me now.
Just like being in the 50s. Well atleast I think so. Service was great food was good.
The food is consistent with their franchise model. The cashier server overcharged me. It took over five minutes with the manager's assistance to refund my card that I presented for payment.
The restaurant staff was fantastic! Food was very good and cleanliness was very good. We had a wonderful visit.Kid-friendliness: Great place to take the whole family.
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