Reviews
Reviews from various websites
The new manager at this McDonald's is making a big difference. We've already seen a major positive change in how it's run.
Food is consistent when it comes out to be the right order, but the lines seem to take the longest out of all other mcdonalds.
Long line ups with one person on the order till, I counted 16 employees in the food prep area, a huge line up near the door. I was 3rd person in line that took...
read moreCame in for a quick breakfast with 4 persons. Order and delivery was quick and correct. My only observation negative observation was a staff member on a break g...
read moreAll we wanted was coffee to go--it was a long wait despite nobody in front of us in line. After we got back in the car, I discovered that my latte was only 3/4...
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read moreDespite friendly staff and accurate orders, this McDonald's location in West Kelowna consistently disappoints with slow service, overflowing and dirty bathrooms, and long wait times - even when it's not busy. Customers have reported unsatisfactory experiences, including receiving incomplete orders or having to wait unusually long periods for simple items such as coffee. Complaints about the cleanliness and maintenance of the restaurant have been met with indifference from management. Overall, despite a quick and correct delivery for some, the consensus is that this particular McDonald's needs significant improvement in both service efficiency and cleanliness to meet customer expectations.