Graylings - West Devon
Graylings
Description
Welcome to Graylings, a family-run gem where we take pride in serving the finest quality Fish Chips alongside a selection of locally caught specials, all freshly prepared for you every day. Our dedication to excellence has earned us the NDJ Food Drink Super Service Award, as well as the honor of being recognized as North Devon's Best Fish Chip Shop for three consecutive years. With three convenient locations in Fremington, North Tawton, and Okehampton (which includes a delightful restaurant), you can easily enjoy our delicious offerings for takeaway. We ensure that our establishments are family-friendly, complete with high chairs and disabled access to make your visit as comfortable as possible. In Fremington, we invite you to join us during our summer opening times from April to September, Tuesday to Saturday, 12-2pm and 4.30-9pm, with Sunday hours from 5pm to 8pm. In winter, we adjust our hours to Tuesday to Saturday, 12-2pm and 4.30-8.30pm, and we’re closed on Sundays until March. North Tawton welcomes you as well, with summer hours from April to October featuring evenings from Tuesday to Thursday from 5-9pm, with Fridays and Saturdays offering lunch and dinner from 12-2pm and 5-9pm. We're closed on Mondays and Saturdays, so be sure to visit us during our inviting hours. In Okehampton, delight in our summer offerings from April to October, available Monday to Saturday from 9.30am to 2pm and 5-9pm, and Sundays from 5-8pm. In the winter months, we are ready to serve you from Monday to Saturday, 12-2pm and 5-9pm, with Sundays keeping the same cozy atmosphere from 5-8pm. Come and experience the best of Fish Chips at Graylings—where every bite tells a story of quality, care, and passion for great food!.
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Feedback
While the food is fine, there is an undeniable air of unprofessional behaviour from some of the older members of staff towards their young coworkers. Whilst waiting an unnecessarily long time for what ended up being middle of the road fish and chips, I witnessed some members of staff being incredibly rude towards the younger girl working at the counter. Although this young lady tried to remain professional and put on a brave face, it was clear to see that she was mortified after being berated in front of everyone. It's one thing to take ages preparing mediocre food but to patronise and belittle the teenage staff trying their best to help in the midst of such chaos is reprehensible. It is unacceptable to shout at any employees, especially in front of a room full of customers waiting for their food. I hope that the managers/owners can learn to treat their younger members of staff better in the future.
Always great fish and chips, had some great customer service today following a mix up with my online order. Super customer service and very much appreciated the phone call and resolution. Thank You
During our holiday in the area, we were recommended Graylings restaurant but we should have read the negative reviews beforehand. We ordered through click and collect as advised on the website, being told that the fish is only cooked to order. However, upon arriving to collect our food about 10 minutes early, we saw lots of pre-cooked portions of fish being kept warm in a heated cabinet, a bad sign. When we unwrapped the fish at home, we found it swimming in oil, with a hard and chewy batter and dry fish inside. It seemed the fish had been kept warm for too long or fried twice. Thankfully, the chips were edible but the fish ended up in the bin. Overall, a very disappointing experience that we will not be repeating.
Staying in the area for a month and had a craving for fish and chips ! Have to say this place looks like a great traditional chip shop. They were cooked to order and I waited about 7 minutes. When I got home and unwrapped them they were fabulous. Good piece of cod, excellent batter, great chips and some mushy peas. Need an excuse now to visit next week !
This is the best fish and chips we have ever had. The service was great, efficient, and friendly. Ordering online was smooth and easy. Highly recommend this place!
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