Reviews

Overall Total Score
4.3 out of 5
Impressive | 52 reviews

What Erin Cahill doesn't like about Philly Pretzel Factory:
Pretty bad customer service. I went there to grab a few pretzels only to be ignored by the entire staff. For over 5 mins I made eye contact with every staff member and no one bothered to say I will be with you in a min. Some were too busy playing on their phone then helping. View all feedback. What James Crawford likes about Philly Pretzel Factory:
Just tried their pretzel/ cheeseburger “pickups”. Four to a cup. Enough to share.They are delicious.The meat is nice and moist and it’s a great balance of burger and pretzel.When I got it home I nuked in the bag for 20 seconds. Perfect.I’ll go back next week for more. View all feedback.

Reviews from various websites

Restaurantji
4.3 ★ from 52 reviews
Vincent
26.06.2024 - 11:55

Excellent! Been coming here for years! Very friendly employees!

CKA
26.06.2024 - 11:55

It's okay at least it's not another weird pretzel joint in the neighborhood

Liz
26.06.2024 - 11:55

Excellent products and always accommodating when I need pretzels for my class or an event. Highly recommend

Elizabeth
26.06.2024 - 11:55

Excellent products and always accommodating when I need pretzels for my class or an event. Highly recommend

Eric
26.06.2024 - 11:55

I would give 0 stars if I couldHad 5 baked sheets of pretzel nuggets but couldn’t do a party tray without 24 hour notice real disgrace cause they don’t want to...

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