Taco Bell - West Chicago

Actually went to KFC/Taco Bell. Daughters had braces adjusted so we got mashed potatoes and gravy and Mac and cheese. Delicious.

This place really needs new management They’re r entire staff is teenagers, and young adults, and they do not take their job serious, the food is always cold never correct proportion of taco meat. Their chicken from KFC does not taste like the correct ingredients and no one never picks up the phone when you called to complain If they do, they tell you they’re going to mail you coupons that never show up.

Make sure to double check your order if it has any customizations at all. They get it wrong more than they get it right.

I went to this establishment for dinner, the guy in the drive through was rude and actually clicked pay on the register and had to open another order. When I finally got to the window he made me pull around front because they were dealing with all the other orders that they forgot something from, shocker. I finally get my order about 10 minuets later and they were missing something, I went inside to tell them and they littlery had it sitting on the counter and was like here you go sir we forgot this, knowing they forgot it. They didn't include any sauce I asked for, no straws, no sporks and no napkins. Stay away from this location, there is a bunch of special ed children running it that speak ebonx. If this place wasn't on a main highway they would be better burning it down.

There was a manager in site today, what a great experience! I come here often, and today was the best ever!! I have thought of skipping this location at McLean Elgin, I did appreciate the time and service i received. Today i had my meal in 5 minutes, the server called me by name and offered anything eles i needed, where it was located.