Jimmy John's - West Chicago

Had to spit out a good amount of the bread because it was stale(at first thought they accidentally toasted it but it was only the ends that were hard to the point of not being able to chew) and the peppers were hard and had the stems from peppers as well. Not the best location. I paid for a sandwich that ended with a 1/4 of it being tossed.

Such a dirty fast food chain, I found hair in my tuna sandwich! I regret driving from work to pick up some lunch which not only left me hungry for that day but also disgusted. They had a sick person coughing as the cashier and did not even have a mask on!! Poor customer service will never buy food from them! My corporate always used to treat us from them but not anymore!!

Hands down the worst Jimmy Johns location I have ever experienced. They won’t even answer the phone. They always say “we aren’t delivering today due to no drivers”. The employees have no sense of urgency nor do they even care. All of which is surprising for being in a decent area. You’d think a manager would address all these horrible views but this location just simply does not care.

This restaurant has large parking lot. The staff is friendly and quick. The sandwiches were delicious and fresh. I will definitely come back when I in town.

Every-time I call they seem to have no delivery driver for a business who claims to be freaky fast on delivery, but has no driver that’s something that should be fixed immediately. Its absolutely unbelievable that this has been going on for AT LEAST THE LAST 3 months.