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Contribute Feedback What Myles Wilson likes about Smokey Bones West Chester Phone Number, Reservations, Reviews:
I've been coming here for years, and it's always a great experience. Food and service are always above and beyond. My last server was Haley, and she was absolutely fantastic. She was friendly, helpful, and very on top of everything. Excellent server. View all feedback.
What Cody Litzenberg doesn't like about Smokey Bones West Chester Phone Number, Reservations, Reviews:
Hopefully a fluke. In town for business. Came in at 6:30p on Monday. It was pretty light in the dining room. In the 15 minutes we waited, we saw six employees; two hostesses, a bartender, and 3 servers. I tried to make eye contact with all. No luck. This location may need to do a team building exercise because none stopped at our table and apparently also didn't tell the server who had our section. So unfortunately w... View all feedback.
Our server Mia was amazing and the food was great! We will definitely be returning
Mia was great and very attentive to our needs! West Chester location
The food is generally good. So is the atmosphere. Service, in my opinion, seems to depend on which crew is on. My recent trip was to order carryout. It took a few minutes of me standing at the register neat the main entrance, watching servers avoid eye contact before someone asked if I needed to be seated. When I said I wanted to place a carryout order, the reply informed me I needed to place the order at the bar, as the register where I stood was not being manned. A sign stating just that would have saved me from feeling ignored. As it was, that put me off. At least my order was ready in very good time. My prior visit for carryout was a much better experience. I left a tip on that visit.
Great experience, good and service. Ask for Mia . She took great care of us!
It has been a while since we've been here. The food was soo much improved! We will be back for sure. So glad they've gotten back on track!