The Serving Cafe - West Branch

#7 - Fast Food - West Branch, Delivery Services, Coffee & Tea
Menu
Full menu with pictures, prices and categories.
Phone
You can call the restaurant via +13196435484

Menu

A complete menu of The Serving Cafe from West Branch featuring all 48 dishes and drinks can be found here on the list.

Nestled in a charming locale, this restaurant presents a mixed bag of dining experiences. While the atmosphere features inviting exposed stone walls and friendly service, dish quality often falls short. Diners report issues with overcooked menu items, particularly from the air fryer, while specialty burgers and paninis sometimes disappoint with underwhelming accompaniments. The wait times can be prolonged, exacerbated by kitchen miscommunications. Despite these challenges, some patrons appreciate the vibrant vibe and the potential for a fun night out, especially if you're keen on drinks rather than dining. Overall, the establishment has potential but needs consistency to match its charm.

Last update: 11.12.2025

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Feedback

★ 4.3 / 5 from 925 reviews

Was User at The Serving Cafe a mag?
I stopped here for a coffee while visiting the Herbert Hoover National Monument. It's a lovely little town! The cold brew was delicious and just what we needed before hitting the road again. The ladies at the café were very friendly, too. Definitely support this local spot! View all feedback.

What Lon Kluxdal dislikes about The Serving Cafe:
We were the only ones in the restaurant for the first five minutes, but then a group of 12 arrived, and things went downhill from there. Although the menu advertised air frying, about a third of the food was burnt and had a strong burnt smell. We spent $75 for three adults and two kids, including an 18-month-old, and we didn’t feel we got our money's worth. In my opinion, you can find a better deal elsewhere. View all feedback.

wendy-frost
Wendy 17.12.2023 - 20:48

The food was amazing! I really enjoyed the turkey bacon avocado dish. The price per person was around $20 to $30. I would rate the food a 5, the service a 4, and the atmosphere a 4. There is free street parking available.

tammy-bayer-beach6
Tammy 17.12.2023 - 20:48

Situated conveniently in downtown West Branch, this restaurant is literally located 'down under' in the basement of the building. We might not have discovered it without the helpful sidewalk sign. The space is delightful, featuring charming old brick and foundation walls. The service was outstanding! As for the food, it was standard bar fare. The Philly sandwich had great seasoning, while the Ultimate panini was lacking in flavor. Overall, I would rate the food a 3 out of 5.

monica-carrington
Monica 17.12.2023 - 20:48

The waitress was very friendly and attentive. Unfortunately, due to the noise level, there was a mix-up with our order; we received sandwiches that weren't what we ordered, though they seemed somewhat similar. We also experienced a long wait because, as the waitress informed us, the kitchen had burnt our original sandwiches and had to remake them. While we ended up eating what we were served, the fries arrived cold, and the bun on my sandwich was overly toasted and too hard to bite into. However, the waitress generously comped our sodas and provided us with a coupon for a free appetizer. Since we were just passing through, it’s unlikely we’ll return to this area. If we were locals, we would consider coming back, especially for the BBQ cheddar burgers that looked so tempting. Next time, I’d definitely make sure to point to the menu while ordering to avoid any further misunderstandings.

lon-kluxdal-2
Lon 17.12.2023 - 20:48

We were the only 1s in there, for the first 5 minutes, than 12 people came in and it went down hill from there. Granted the menu said air fried, but 1/3 of the portions were so burnt they smelled burned. For the price of what we ordered was $75.00 for 3 adults and 2 kids, 8 18 mo. We didn't get our monies worth. You can get a better deal elsewhere, in my opinion. Price per person: $10–20

james-h-weed964
James 17.12.2023 - 20:48

The restaurant has a clean and intriguing atmosphere, featuring exposed stone walls. The server was polite and offered some helpful suggestions. We ordered a rib basket, which was enjoyable and came with two excellent sauces: traditional and maple. I opted for the Bear Burger special (named after the local high school mascot). The burger was nicely grilled to medium, but the bun was somewhat frozen. The fries were extremely salty, and the ketchup had an unusual taste.

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