Sobol - West Babylon

The acai bowls are fantastic, but the customer service really needs improvement. They tend to close early, and when I try to call about 30 minutes before closing time, they often don't answer the phone. Even when they do pick up, I have to place my order online and then pick it up, which is frustrating. I've been disappointed with the customer service at multiple locations.

We always have an amazing experience at this restaurant! Today, Ariana assisted us, and she was knowledgeable about all our questions. I highly recommend it—10 out of 10! The food is incredibly fresh and delicious.

I felt compelled to give this place a 5-star rating because my last experience truly restored my faith in humanity. I made the mistake of forgetting to ask for granola in my Acai bowl and realized it when the woman handed me the bag. I told her I would just buy a new one, but both she and her coworker (who I think was the manager) insisted on making me a new one at no extra charge. It's small gestures like these that inspire me not just to write a review, but to write a positive one. I wish I had caught their names, but I also don't want them to face any consequences for their kindness. I'm posting this review a bit late because I'm actually on my way back to this location and promised myself I would leave feedback for the wonderful service! Highly recommended!

My bill was $65 (I bought a few bowls and a smoothie) and this is an example of how the bowls looked. I paid the money for that? Stop being so cheap. I expect the hits to be top. There's hardly anything here.

I always order an açai bowl in the size super, and the girls didn’t even fill it up all the way if I knew this was going to happen I would’ve just ordered the medium size she put more granola than the actual açai. I should be getting what I pay for! The employees name was Margaret