Reviews
What Tianna Von doesn't like about Steak N Shake:
Order carry out at one of the kiosks. 35 minutes later and still didn’t have my food ready. Just got my money back. Complete waste of time. Never again. My family is done with Steak n Shake View all feedback. What Hester Durgan likes about Steak N Shake:
my family and I went into the drive last week and we had the best experience. we had a big job and the employee was very friendly and made sure that our order was correct, including the seasoned. our whole food was hot and tasteful. I must say in the last few years we have stopped pricking through poor service and food quality n-shakes. but I'm back at this place. View all feedback.
Reviews from various websites
A revamped business model from the work -a- raunt days but it's SO much better!this is by far the best S-n-S experience ever and we e been several times since t...
read moreCold food 25 min wait in the checkout line and order was wrong. The DT operator had an attitude. The boss made it right (I haven't tried to pickup my correct or...
read moreThe dining room has reopened but it went from being a restaurant to a workaraunt. They haven't made the transition very smoothly: soda fountain was out of one t...
read moreOrder carry out at one of the kiosks. 35 minutes later and still didn’t have my food ready. Just got my money back. Complete waste of time. Never again. My fami...
read moreOrder carry out at one of the kiosks. 35 minutes later and still didn’t have my food ready. Just got my money back. Complete waste of time. Never again. My fami...
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read moreSteak n Shake has received a variety of reviews recently, with some customers expressing frustrations over wait times and food quality, while others have had excellent experiences. Some have noted missing menu items and questionable charges, while others have praised the affordability and deliciousness of the food. Despite mixed reviews, there are some shining examples of fantastic service and quality food at certain locations. So, if you're a Steak n Shake fan, it might be worth checking out one of the locations that seem to have turned things around for the better.
Good burgers and chili. Pretty quick service for a drive thru
We had confusion with the order (on our part) and the manager Leon went above and beyond to make sure we were taken care of and happy. Thanks again we appreciat...
read moreBarely a meal for $16. The meat was so thin you could see through it and the fries were cold.
We were in from out of town and needed a late night dinner stop. Leon and the crew provided excellent service! Thank you very much!
Got chicken fingers as part of the meal, by far the smallest chicken fingers I've ever seen. They would have been small for a childs meal.
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