Caffe Nero - Wells

Filthy!!! Dogs allowed on seats...theyre never cleaned. Dogs drinking water from customers drinking glasses....!, not stopped. Everything you seeis grubby so worry about cleanliness of kitchen etc. Do staff even have food hygiene certificates???if so why isnt this improved?

We sat upstairs which was dirty. We sat by a bay window which looked out across the shops which was nice but the bay window had bits of food which had clearly been there for days, the walls were filthy and paint peeling on the windows. Disappointing as I expected more from a Cafe Nero

Not a very exceptional menu at all for a person with dietary issues which that is gluten intolerance which has coeliac they don't have any thing glutenfree there are a lot people who are coeliac and they should expand and cater for gluten intolerance people with coeliac disease

Love this Nero. Manager is great and Coffee always good. We stop here every dog walk and we are never disappointed.

So lovely to find a dog friendly cafe in Tunbridge Wells. Unfortunately the toilet (there was only 1 and it was the disabled one) was filthy, broken soap dispenser, no soap, loo roll all over the floor and dirty sink. Disappointing for Tunbridge Wells.