Kfc - Welland

Older guy gave me my food, he was nice but this was the worse thing i have ever eaten. I got a chicken sandwich and it was hard as a rock, i'm not exaggerating,... read more Older guy gave me my food, he was nice but this was the worse thing i have ever eaten. I got a chicken sandwich and it was hard as a rock, i'm not exaggerating, only reason i'm not going back in there right now for a refund is because they are closed, this was the worse thing i have ever taken a bite from, I came nowhere close to fishing it as I didn't feel safe doing so.

The food was excellent, but the manager's attitude left a lasting negative impression on our visit. Even the kids noticed his odd behavior. We won't be returnin... read more The food was excellent, but the manager's attitude left a lasting negative impression on our visit. Even the kids noticed his odd behavior. We won't be returning.

I had a really disappointing experience with the service. I struggle with small numbers and have dyslexia, so when I asked the guy at the counter if I had the c... read more I had a really disappointing experience with the service. I struggle with small numbers and have dyslexia, so when I asked the guy at the counter if I had the correct order instead of just reaching for it, he rudely questioned whether I could read. He then pushed the order I mentioned towards me. I apologize for not being able to see the number clearly, as it was placed high up.

I ordered delivery and one of the food items was missing. I called the restaurant to request the missing item, but they ignored my request. This is the second t... read more I ordered delivery and one of the food items was missing. I called the restaurant to request the missing item, but they ignored my request. This is the second time this has happened. I've decided to stop ordering from KFC and switch to another fast food chain.

Terrible location, I went in to eat hoping to sit down but the majority of the seating are dirty or have spills or grease.The chicken itself is overcooked and t... read more Terrible location, I went in to eat hoping to sit down but the majority of the seating are dirty or have spills or grease.The chicken itself is overcooked and then soaked in oil, the food quality itself is sketchy and risky to consume as if left for a long time and refried. The breading doesnt cling to the chicken and it seems a lot of the meals are just made lazy.I've worked in the food industry for over 13 years now and this only happens for two reasons. The workers are lazy and honestly for minimum wage and in a greasy place I get it, they dont want too put forth that effort. OR the management is lazy and lacking and dont properly set good examples. I have worked in fastfood places before and a good management to help the team and show how its done can make or break a location.Go to popeyes instead, for the same price you can get better quality chicken and fries.Truly sad as I used to love KFC in the previous city i lived in but it seems this location is just a waste of space.