Dunkin' - Weirton

Coffee, Coffee & Tea, Donuts
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Dunkin'

Dunkin'
3.5 / 5 (2907 reviews)

Description

At Dunkin' Donuts in Steubenville, patrons express mixed feelings about their experiences. While some appreciate the friendly, attentive staff and the quick service, consistent complaints about product availability and order accuracy mar the overall enjoyment. Reports of running out of espresso and bagels during peak hours highlight significant operational issues. Additionally, customers frequently receive incorrect orders, causing frustration among loyal patrons. Despite these challenges, a few customers applaud the quality of specific items and the pleasant demeanor of the employees, suggesting a potential for improvement if management addresses the inventory and service inconsistencies effectively.

Last update: 13.05.2026 from: Jay

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★ 3.5 / 5 from 2907 reviews
jay-shelton-2
14.10.2024

Slow service and burnt food.

ashley-secosky
14.10.2024

The girls working for the last 2 days were very helpful and sweet!!! Going back tomorrow!!!

stephanie-ann-prola
14.10.2024

This is not my first bad experience but definitely the worst. I ordered a caramel macchiato and my drink was only steamed milk. I tried to call to let them know what happened but was hung up on. The utensil in my drink was used to stir my drink because I couldn’t believe it was only milk.

genevieve-oliver
14.10.2024

The worst customer service I have ever seen. I’m standing right there in front of them waiting for them to take my order and the two of them just keep on stocking!!! Incredible!!!

party-l
14.10.2024

I can't believe they ran out of bagels on a Wednesday at 9 am! That just happened to me at the Dunkin' Donuts in Steubenville, and it's honestly ridiculous. It's hard to understand how they could let that happen. I've also had my order messed up multiple times—four times, to be exact—starting from when they first opened and again on two occasions afterwards. Considering how much money they must be making, you'd think they'd keep their stock well-supplied with donuts and bagels. It's truly unacceptable that they don't.

FAQ

The restaurant also takes credit cards from the common providers as a means of payment.

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