Mcdonald's Restaurants - Wealden

Was in the area on business and had skipped breakfast for an early start. Fancied something around 10.30 and popped in. Used the loo before ordering. It was filthy- simply disgusting and not what you’d expect so early in the day and especially not in a food outlet. I went out to order- and the assistant whose appearance was not great referred to me as “mate”, I requested him not to- which he looked taken aback about. I ordered a sausage McMuffin and asked to speak with the duty manager as I was going to inform him about the state of the loo. He appeared looking pretty disinterested generally in what almost passed for a white shirt. I explained my observation and he muttered something about getting it sorted. The first server was in the kitchen warming his hands under the food warming lamps as was a female colleague. Clearly they had all been discussing me judging by the curious and furtive glances towards me. Another server came out and asked me if I was ready to order and again I was addressed as “mate”. Again I requested not to be called “mate”. I explained that I thought I had already ordered- he wandered off and I stood for a few more minutes. The manager in the off white shirt returned to the till followed by a colleague (team trainer on his badge) who, whilst talking to the manager began picking spots on his face. They returned to the kitchen where server 1 and the female staff member were still holding their hands under the heat lamps- above food! At this point I cut my losses and left. I hadn’t been in a McDonalds for a long time, and I doubt I will be soon if this is the standard.

Me and my partner went to get some dinner we ordered 2 chicken mayos a double cheeseburger 1 small fries 1 apple pie 3 milkshakes and a hot chocolate well I am absolutely baffled as to who you employee the chicken mayor wernt even wrapped properly ten ton of lettuce the fries were cold the apple pie was cold the presentation of the food was outrageous will not be returning!!!!!

The worst McDonald’s in the UK. Slow, rude, adolescent staff. Incompetent managers (two who think it’s good PR to stand outside having a cigarette). Cold, incorrect meals. Dirty indoors and litter strewn car park. Needs new management urgently. It’s always dead quiet inside, yet they still take 30 minutes to get your order wrong.

Staff were swearing behind the counter. Kitchen floor was filthy. Waited ages for the food, even though we we were the only ones in the restaurant. Then to top it all off I slipped walking out the door because the floor was soaked.

Swear this place gets worse every time I visit. Where is the management? Sitting in the drive thru for 45 minutes and then getting parked up for a single meal is beyond a joke. Workers are clueless 16 year olds, its embarrassing. Would rather go to maresfield at this rate and that is speaking volumes!