Dunkin' - Wayne

This is the second time that it has happened. I ordered a cold brew with no ice, but they still put ice in it. I understand they are busy, so I didn't bother with telling them since they will throw it away and make a new one.

I am a Dunkin coffee fan. But every time i buy the coffee from this Dunkin I always get disappointed. They always serve old coffee and it taste burn. I tried so many times but always same. All other Dunkin i go they make really good coffee.only theDunkin at Willowbrook mall is horrible.

What takes so long? This place is the worst. There are lazy employees just standing around while there's a line of customers waiting. I'm tired of wasting my time here. If I could, I would give it zero stars. It's only gotten worse, not better.

I wouldn't even give this place one star. Every time I place an online order, I wait about 10 minutes before heading over. When I arrive at the store, my order is still not ready, and I end up waiting an extra 5 to 10 minutes for them to finish it. That’s not how it should work; orders should be ready before I get there, which is why I choose to ORDER ONLINE! Their service is terrible and incredibly slow. The staff also seem unhappy and like they don't enjoy their work. Additionally, when I politely asked for a refund, they not only refused but also argued with me about it.

The watered-down coffee left a really unpleasant taste in my mouth.