Darjeeling - Waverley

Sadly, this place has gone downhill massively. Very expensive for what they served, portions small and not much meat in the curries, 4 different curries all pretty much the same, staff not so great either. Also, air conditioning not working. Unfortunately we couldn’t leave quick enough.

We ordered up a home delivery for three of us on Thurs 20 June. The order was taken promptly and efficiently over the phone as was payment. Within less than 45 minutes our absolutely superb piping hot food arrived. We all loved our meals and I especially enjoyed the Korai Tandoori King Prawn, Chicken Korma, Beef Ginger with two Pilau Rice, Onion Bhaji, Bombay Aloo, Sag Penner and a Peshwari Naan all were simply superb thank you for yet another brilliant meal. As you can imagine we had lots left over so lunch/dinner today is sorted

Fabulous food, really tasty, just the right amount and very quick. It was a shame the server didn’t have any manners or people skills. A smile goes a long way. He literally put the food down on the table and didn’t serve it to the person who ordered it. Was a little strange.

Having not been here for a while I am very disappointed with the way they now run this very popular restaurant. The food was ok but the service was terrible. No attention paid to customers, staff very well trained in avoiding any form of eye contact. No attention to detail eg plate of popadooms blinked on table .. no plate , napkin or cutlery. Lady waitress in full eye vision with her back to the whole restaurant tables for the duration of the meal. Sorry but this place has become too complacent with no care to customers unless with a group of 10 or more guys just wanting beers and a place to let off steam. Sorry again this used to be a nice place for a good meal and good ambiance.. now only a place of complacency.

We got asked to move halfway through our meal which we were more than happy to do so, however, I asked for a free drink in compensation but i was told “we dont do this, this is a ridiculous ask”…I think it was a fairly reasonable ask for their lack of planning for their “busy” night ahead. I have been to many busy restaurants in my time and have never been asked to move before. We received our free drinks with reluctance but nonetheless, we got them, so thank you. The food itself was lovely, no complaints towards the food, but the lack of management towards the seating and arrangement of customers was low par.