Casey's - Watervliet

If you are going to use the restroom, DON’T!! They don’t stock ANY toilet paper or paper towel products, so you can imagine how that would go. I asked an employee stocking stuff if I could speak to the manager, he claimed to be the manager. I stated the bathroom has NO toilet paper and someone needs to stock it. He literally just ignored me and kept doing what he was doing. Completely unacceptable. I called the corporate number to file a complaint. Avoid this awful place!!

I have complained about this place several times. Their gas pumps don't work half the time they have employees smoking everywhere outside... and they don't make your to go order when you place orders online. Today I went inside and the assistant manager was throwing a temper tantrum saying if one more person complains that's it!! And I was left standing there with no food. I put my order online went to pickup he said the order had never came but I could see my name and order on the screen behind him. Then he walked out of the store with zero explanation for my food. Leaving what I assume to be a off the clock employee not dressed in caseys gear left to make my food....what the hell are you serious???? He WAS THE ASSISTANT MANAGER!!

Rude customer service. The store is dirty or telling you how you didn't place an order when you have the email proof. All of the employees look dirty and come straight back from smoking to handling food.

Card readers are always messed up and receipt printers never work

Stopped for gas and a soft drink. Gas was paid for by card. It is 1040pm. Went into the store to get soda and a candy bar.. clerk states... Card only. We are closing soon and I counted my drawer. Another customer wanted to prepay cash for gas and was told.. sorry. I counted my register and it is card only..