The Hemlock Barn - Waterloo

Food was decent for the smash burger experience. The service was painfully slow, tables weren’t clean, and the staff all seemed more focused on the POS system r... read more Food was decent for the smash burger experience. The service was painfully slow, tables weren’t clean, and the staff all seemed more focused on the POS system rather than the people that were walking back out the door.Ranked the atmosphere low as there was no music and there was a horrible smell in the bathroom hallway.Kid-friendliness: Good for kids. kids menu was standard fareWheelchair accessibility: Not remotely an option.

First.time here 3 basic breakfast took 50 minutes to get and there was I e other group of three in the restaurant.To top it off the food was cold and deep fried... read more First.time here 3 basic breakfast took 50 minutes to get and there was I e other group of three in the restaurant.To top it off the food was cold and deep fried potatoes were almost Inedible.Second time ordered online and got here after 40 minutes to be told they didn't here the sound of the order coming in.Replaced order waited 35 minutes for some smash burgers and fries.Order came out..lukewarm and missing the fries.Then waitted another 15 minutes had to ask how long and they upgrade to a large and said it'll be another few minutes.And now everyone is done eating and fries still not hereWorse service!

Very disappointing. All the negative reviews here are accurate. Poor service, greasy salty food, and staff who are stoned out of their minds. Workers should not... read more Very disappointing. All the negative reviews here are accurate. Poor service, greasy salty food, and staff who are stoned out of their minds. Workers should not come to work under any influence. Restaurants are built upon food and service and not their decor (which seems to be the most important factor teen I hate my father angst). Restrooms had not been cleaned either. Not worth the trip.

The parking lot was empty, so no problem finding a spot. We were there for wing night they were out of wings. There were a few other items missing from the menu... read more The parking lot was empty, so no problem finding a spot. We were there for wing night they were out of wings. There were a few other items missing from the menu. There was one waitress for the entire place, running, couldn't keep up. Buddy's burger fell apart as soon as he picked it up, a disgusting mess of soaking wet lettuce onion. My burger was tasty. The fries were tasty.I probably won't return.

The chicken chunks were 9 little pieces at the price of 13.50The Mac&cheese was half full, and the size of a fist. At the cost of 9 dollars each. read more The chicken chunks were 9 little pieces at the price of 13.50The Mac&cheese was half full, and the size of a fist. At the cost of 9 dollars each.