Mr Sub - Waterloo
Mr Sub
Description
Mr. Sub stands out as a beloved spot for its warm atmosphere and friendly service, making it a favorite among locals. Patrons express deep appreciation for the accommodating staff, who expertly handle special dietary requests and ensure every visit is welcoming. The menu, featuring standout items like the Chicken Gyro Sub and new keto buns, delights even the pickiest eaters. Customers reminisce fondly about personal connections with the owners and staff, highlighting a genuine commitment to service that goes beyond mere transactions. Mr. Sub proves that great food, heartfelt interactions, and community spirit create a truly unforgettable dining experience.
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Feedback
I recently tried the new Chicken Gyro Sub, and it was absolutely amazing! I'm quite particular about my food, so when I say this was fantastic, I truly mean it. It was incredibly delicious. The staff were also very friendly and polite, which added to the experience. I would definitely give them five stars. Keep up the great service and fantastic food!
My late Mother use to walk in and order subs with the team and would usually see the Owners. They had a connection and I loved how my MUM would appreciate the value of food, yet more of conversation. I love all of that too! So am grateful that the people that took care of my Mum remember her and passed that down to Mr. Sub today. I am the A E T Awe Moo's daughter. John, I hope you have a great business with awesome menu items going forward. Thanks for letting your staff choose for me today. Trust them, cause I did. Thanks John for taking care of your staff as well! Till we chat again...A E T Awe Moo
Asking employees to do volunteer shifts and talking to them rudely is how they serve the best customer service? I was there for my interview and my first day! I was really excited to give my shift a great start. And all my shift, they made me uncomfortable by saying, you don't know this? You don't know that? Like hey? It's my first day, make me learn something then only I will practice and do it. And all the time, the guy was just comparing his Mr sub with other locations by saying he serves the best sub! I was so disappointed by their behaviour towards me. They say hi, hello, how are you today to their customers, but they should learn more about how to talk to their employees. I wish google had a chance to give ratings in a negative score; I would have marked that. That day I lost all my confidence positivity around me. Like how can someone be so rude to their employees? Sorry, but if you are reading this, I must tell you it's not only about serving the best customer service when you are not caring for your employees.
Family owned fresh baked bread they go the extra what more can you say best sub shop in k.w. What a difference than the Mr. Sub down the rd at Northfield and weber.
Amazing experience. The vibe was so warm. Owner and the person making the footlong was so humble and friendly. Felt like home plus the amazing foot long which I had reminded me of my Home country. Cheers guys you are doing an amazing job.Whenever you have time, visit this amazing place and say hi to people there!
