Kfc - Waterloo

The food at this restaurant is fantastic. It is recommended to double check your order if you use the drive-thru, as sometimes items are missed. The dining area... read more The food at this restaurant is fantastic. It is recommended to double check your order if you use the drive-thru, as sometimes items are missed. The dining area is always clean, which is a must for me. I will definitely be returning. Overall, for a take-out lunch, the price per person is usually between $1-10. The food quality is excellent, with a rating of 5, service is good with a rating of 4, and the atmosphere is nice with a rating of 4.

We recently dined at this restaurant for lunch and had a wonderful experience. The price per person was between $20 and $30, which we found to be reasonable for... read more We recently dined at this restaurant for lunch and had a wonderful experience. The price per person was between $20 and $30, which we found to be reasonable for the quality of food and service we received. We rated the food, service, and atmosphere all a perfect 5 out of 5. We highly recommend trying the Crispy Colonel Box, French Fries, and Fried Chicken – they were all delicious!

I have mixed feelings about this restaurant. The quality of the food at both KFC and Taco Bell is generally good, with fresh and hot meals. However, there have... read more I have mixed feelings about this restaurant. The quality of the food at both KFC and Taco Bell is generally good, with fresh and hot meals. However, there have been instances where my orders were incorrect or missing items, which can be frustrating. The drive-thru wait times can be long during busy periods, but that is to be expected. I cannot comment on the condition of the inside of the restaurant as I always use the drive-thru. During my most recent visit for Taco Bell, everything was satisfactory. However, on a previous visit for KFC, the employee forgot to include sauce with my chicken nuggets. When I went inside to ask for it, I was met with unprofessional service from an employee in street clothes who seemed unsure if she even worked there. She handed me the sauce packets without saying anything and walked away, displaying a rude attitude. Employees like that should not interact with the public if they cannot maintain a pleasant demeanor. Food: 4 Service: 2

Where to begin. I have stopped going here after a completely unprofessional interaction with Mike the GM, who I thought based on his actions was nothing more th... read more Where to begin. I have stopped going here after a completely unprofessional interaction with Mike the GM, who I thought based on his actions was nothing more than a shift manager. One who should be fired at that. So now that I’m doordashing I have the unfortunate experience of having to come here to pick up food. Last time I was here they were out of everything, a crew member and a manager were threatening to fight each other with a dining room full of people, and then a little boy threw up in the dining room. I’m not at all surprised by any of this. I asked for the district manager to reach out to me and they have not. This place NEEDS new management or it’s going to continue to suffer. Service: Delivery Meal type: Other Food: 1 Service: 1 Atmosphere: 1

If I could leave 0 stars I would Went for my boss's lunch and mine Got up to order and they won't let you do two transactions with one customer So my boss got l... read more If I could leave 0 stars I would Went for my boss's lunch and mine Got up to order and they won't let you do two transactions with one customer So my boss got lunch today and I didn't cause they took 20+ minutes of my half hour lunch waiting on just his food Thanks for nothing Sincerely Never Returning Aka STILL HUNGRY Meal type: Lunch Service: 1