Chipotle - Watauga

#21 - Mexican - Watauga, #23 - Fast Food - Watauga, Delivery Services

Chipotle

Chipotle
3.7 / 5 (2145 reviews)

Description

Chipotle remains a popular choice for fast, customizable meals, especially for those seeking vegan options like sofritas and guacamole. However, several patrons report issues with order accuracy, particularly when using the app for pickup, highlighting a concerning frequency of mishaps. Service inconsistencies have also surfaced, with some customers experiencing unhelpful staff interactions, while others praise friendly employees. Though the restaurant's atmosphere is pleasant and generally well-kept, complaints about temperature control and order accuracy persist. Despite these drawbacks, many continue to recommend Chipotle for its fresh ingredients and reliable meal options, particularly during less busy hours.

Last update: 17.01.2026 from: B

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★ 3.7 / 5 from 2145 reviews
b-ruiz-firefighter86
02.05.2026

Find somewhere else. Not worth wait or quality: Least efficient Chipotle I've ever been too. Every time I order takeout, it's at least 20 to 30 minutes later than when supposed to be ready and staff does not communicate with waiting customers for pickup. I've learned my lesson after 3 times and won't be back to this location. Poor efficiency and poor communication is usually attributed to poor management. Update: got good at 7:37pm so slightly before my 20 min est. And there were no apologies

callie-mcbride
02.05.2026

Truly the worst service I have ever received. I get my 1 year old a kid’s meal. Comes with meat and two toppings I guess rice and beans are toppings? Don’t ask what kind of rice and beans if it doesn’t come with it ask what toppings Wouldn’t allow corn or pico on top. They ask what kind of side fruit or chips. I say fruit. Then oh no, we don’t have any fruit. I asked if he could get a small side of guac instead I am told no. I said he can’t eat chips! He’s 1. Her response so no side th

michael-rowland-doct
02.05.2026

This store at night time is ridiculous. Me and my family came in around 5:30,5:45 and was greeted by a nice lady but she was trying so hard to hear our order but couldn’t since I’m guessing the people in the back were yelling! Very explicit words. It was extremely inappropriate. This isn’t the only time either. It was insane language that should never be heard by kids. Forever lost our business. I will be contacting management. Dirty looking, loud rude people! Do not go here!!!!

lacey-lamarque
02.05.2026

This store is infamous for always order wrong. I ordered a burrito bowl, quesadilla, kids plates chips and queso. On the outside of the bag was my name but the inside was and order for Hillary. Not that hard. Also, sorry to Hillary that you didnt get your food.

emily-costantino
02.05.2026

Every time I do an online order it’s 20-30 min late. Every. Single. Time. They say they are backed up…every. Single. Time. If you can’t do things on the timeline you promise, then change your system to reflect actual times. It’s not staffing or supply chain anymore, it’s poor management and not caring about your lack of planning. What a joke.

FAQ

The place also takes the common credit cards.

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