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Contribute Feedback What DC Explorer likes about Papa Johns Pizza:
Customer service has really improved the past several months. I don't know if a new manager is driving the improvements or if the drivers are. The past several times, they've really gone out of their way for me. I tip more now and I'm happy to because they do an excellent job. So wonderful! View all feedback.
What User doesn't like about Papa Johns Pizza:
online order. I have never received my delivery that they were allegedly delivered. was still an hour in the hand, they won't answer their phone. the customer service is terrible. View all feedback.
Online order. I have never received my delivery that they were allegedly delivered. was still an hour in the hand, they won't answer their phone. the customer service is terrible.
Extremely disappointed in service. not recommended.
Rude!!!! Worst place ever!!!!! We ordered online n picked it up and the lady was so rude. I told her our order was ready for pickup and she said you gave you wait five min. And when I added soda she told me to wait another five minutes because she was busy. After five min asking again she was so rude and said next time I N won’t give out unless you pay online. I mean what the hell is that. Never going here again!!!!!
Ordered 1 large pizza. After 15 minutes the tracker said its ready to pick up. Came into the shop in another 10 minutes. The pizza wasn’t even started. Waited for another 20 minutes outside. Ridiculous!
Customer service has really improved the past several months. I don't know if a new manager is driving the improvements or if the drivers are. The past several times, they've really gone out of their way for me. I tip more now and I'm happy to because they do an excellent job. So wonderful!
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