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Contribute Feedback What mcaroline1 doesn't like about Lavandou:
I made reservations for my birthday w/ the owner, for 15 ppl last weekend. She agreed to waive the cake fee if we ordered appetizers. Our party size grew a few hours prior, which was no problem. Shortly after placing our orders, a manager, Phillipe, took me aside to inform me a $50 cake fee would still be imposed b/c not enough appetizers were ordered. I pointed out all the extra entrees/drinks ordered (costing much... View all feedback.
I made a reservation with the owner for my birthday celebration with 15 people last weekend. She agreed to waive the cake fee as long as we ordered appetizers. Our party size increased a few hours before, but that wasn't an issue. However, shortly after we placed our orders, a manager named Philippe pulled me aside to let me know that a $50 cake fee would still apply because we hadn't ordered enough appetizers. I pointed out that we had ordered several extra entrees and drinks, which cost significantly more than a few additional $9 appetizers, but he insisted that singing and cake would not be allowed without the charge. Everyone was shocked, and the birthday dinner was completely ruined. In today’s economy, any business should realize that upsetting 18 people (and all their acquaintances) isn't worth the couple of hundred dollars lost over a birthday cake. Goodbye, Lavandou!