KFC - Warrington
KFC
Description
The restaurant in question has received an onslaught of negative reviews, with customers reporting long wait times, missing food items, cold and inedible meals, and unprofessional staff members. One customer even mentioned escalating the issue to head office due to the poor service received. The overall consensus seems to be that this particular KFC location is in serious need of improvement or possibly even closure. From incorrect orders to rude and unprofessional staff, it appears that diners are highly dissatisfied with their experiences at this establishment.
Images
Feedback
The restaurant was awful, with food and trash scattered on the floor and overflowing bins. Customers were even leaving their packaging on top of the bins or on the tables. The bathrooms were just as bad. When we complained, we were met with a nonchalant response.
Furthermore, when waiting for a second order for my family, the food and drinks were left on the counter next to me without anyone calling out the numbers. When I asked whose food it was, the girl serving me rudely replied that she did not know as she did not put it there. When I mentioned her attitude, another staff member got involved and the situation escalated with three staff members arguing with me. I requested to speak with a manager. Once the manager arrived, I explained what had happened, but my large order was not properly replaced, only the small order. The food was unappetizing and cold, and the staff displayed serious attitude problems. I will be escalating this matter to head office as this location seriously needs to be improved or closed down.
I paid £27 for food of very low quality. Despite being less than a mile away, the food arrived cold. Two out of the six pieces of bone-in chicken included in the meal were mostly bone and coating, with little to no actual chicken. Additionally, the popcorn chicken that was supposed to be included was missing, and the fries were soggy and partly raw. This will definitely be the last time I order from this KFC. It's disappointing how they could get it so wrong.
You order from kfc then the wrong order comes then u ring up and they are so rude and dont wont to the solve the problem not good at all
Went for a quick bite before seeing Bryan Adams, Saturday evening, i have never been in such a dirt fast food place, the bins were over flowing inside and out. Everything inside was empty, no napkins, toilets were dirty, the floor was vile, the staff wandered round like they could not give a dam and the skin on chips were horrible, soggy mess, will not be returning to KFC anytime soon :
