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Contribute FeedbackTRU Thai restaurant has received quite a mix of reviews. Some customers were disappointed with the service and food, citing issues such as missing items from their order, bland dishes, and slow service. However, others have had positive experiences, praising the efficient service, delicious food, and welcoming staff. The restaurant is BYOB, offers a good menu with fresh specials, and is recommended for those looking to enjoy Thai cuisine in a cozy and attentive setting. Overall, TRU Thai seems to have potential but may need to work on consistency and customer service to attract more patrons.
I figured we'd give them a try so I made another reservation for Valentine's Day. We had the Valentine's Day special menu. My wife ordered chicken satay as an appetizer and I ordered their sampler, which was supposed to include salt and pepper calamari. When the appetizers came, there wasn't any calamari on the plate. We both ordered the beef kee mao for our entree. For dessert, my wife chose the mango sticky rice while I went with the chocolate lava cake. Everything with the food, other than the previously mentioned missing calamari, was good There were only two waiters working and one of them had to also seat guests as they came in, so there were times we were waiting for refills for our water. I understand it was a Tuesday night but they should've expected a more than usual turnout for Valentine's Day. They never asked us what we wanted to drink and the Valentine's Day menu included Thai iced tea. Even when they brought out dessert, they never asked if we'd like coffee or tea. When they brought the check, they charged me for my wife's appetizer even though it was part of the menu The couple at the table next to us had to explain numerous times that the gentleman wanted hot tea and his wife wanted hot water with lemon. First they brought her cold water with lemon. Then they brought hot water in a regular drinking glass. After three or four times of trying to explain to the waiter to bring out the same type of teapot but with only hot water inside, they finally got what they wanted.
I am not certain why the restaurant does not have license to serve adult beverages but having a glass of wine with the amazing food will make this business far more successful.
The Beef Pad See Ew was authentically thai-licious. Others in my party also liked their Seafood Pad Thai n the mango sticky rice dessert.
Another excellent meal at this neighborhood gem. We love TruThai.
Another wonderful meal at Tru Thai. A real neighborhood gem.