Bath Arms - Feedback

Pubs, British, Pub

Reviews

Overall Total Score
4.2 out of 5
Impressive | 1115 reviews

Was Rupert Ellingham at Bath Arms a mag?
Wonderful to see the refurbished Bath Arms alive. The food was absolutely delicious, very high standard, wonderful, well thought flavours and textures in the plate. The Manager was asset, very welcoming and great service. The bar was run with a great knowledge and the young lady was very personable and ran the front of house well . . Definitely recommend and looking forward to returning soon . . Many thanks Food: 5 S... View all feedback.

What L Bonds dislikes about Bath Arms:
The guy who greeted us was incredibly rude and condescending, when all we asked was if they had any space for six of us for a meal he gave a really sarcastic response rather than just say no. We would have happily just had a drink and waited but were completely put off. Food: 1 Service: 1 Atmosphere: 1 View all feedback.

Reviews from various websites

Google

Last update : 16.12.2023

4.3 ★ from 87 reviews
yvette-gregory
Yvette 16.12.2023 - 17:24

Very accommodating. Roast was amazing Food: 5 Service: 5 Atmosphere: 5

rob-lawton
Rob 16.12.2023 - 17:24

Service was poor! Food was great, albeit on the pricey side, but the quality and portion sizes were fantastic. Unfortunately the kitchen is severely let down by the front of house staff. This may be because we were seated in a separate room to the rear since other people mention the staff being very attentive. Upon arriving we were sat and given menus, when asked what drinks we would like, i asked what ales were on tap, the response was 'Lots ' followed by a blank stare, so i went to the bar to see for myself. There were 3 ales, surely not too many to remember! We also asked for 2 glasses of merlot, a couple of minutes later i was advised they don 't sell merlot by the glass, but they have Malbec instead, that 's fine. Another 5 minutes pass before they then tell me they don 't have any Malbec, I was starting to get bored by this point so just asked a bottle of the merlot, and was instead given a bottle of Malbec! After returning to the table with our drinks, our food orders were then taken, and no issues here at all, food was brilliant, nice rare beef, succulent porchetta with crispy crackling, praise all round from our table. Unfortunately no one came to check how the food was so we didn 't have an opportunity to ask for some table water, so another trip to the bar to ask. Politely mentioned to the manger that it would have been good to not have to come and ask, to which he was very grateful to be told this, as apparently so may people just leave bad reviews instead, but then he still didn 't bring us any water!! 20 minutes after finishing the meal there was no sign of any staff again, so i went to the bar to ask for the bill, this was bought out fairly promptly. but after another 10-15 minutes it was clear there was card machine coming, so yet another trip the bar to pay. The staff are all very young and green, which is no problem if they a good manager to lead and train them, unfortunately this is sorely missing, instead he just flaps around. I expect a newly opened venue to have some teething issues, but they have been open for 4 months, so the service really should be up to speed by now Price per person: £30–40 Food: 5 Service: 1 Atmosphere: 3

rupert-ellingham
Rupert 16.12.2023 - 17:24

Wonderful to see the refurbished Bath Arms alive. The food was absolutely delicious, very high standard, wonderful, well thought flavours and textures in the plate. The Manager was asset, very welcoming and great service. The bar was run with a great knowledge and the young lady was very personable and ran the front of house well . . Definitely recommend and looking forward to returning soon . . Many thanks Food: 5 Service: 5 Atmosphere: 5

l-bonds
L 16.12.2023 - 17:24

The guy who greeted us was incredibly rude and condescending, when all we asked was if they had any space for six of us for a meal he gave a really sarcastic response rather than just say no. We would have happily just had a drink and waited but were completely put off. Food: 1 Service: 1 Atmosphere: 1

huw-law
Huw 16.12.2023 - 17:24

Had a great meal here. Really nice atmosphere and good food one of the very best in the area. Great beer selection too (local) and great to see young staff being given the opportunity to work in a great pub. Look forward to returning. Price per person: £40–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Game Pie of the Day, Sticky Toffee Pudding, Scotch Egg Parking space: Plenty of parking Parking options: Free parking lot

The Bath Arms has received a mix of reviews, with some diners praising the delicious food and welcoming atmosphere, while others have criticized the poor service. The quality and portion sizes of the food are highlighted as fantastic, although some customers found the prices to be on the higher side. The young and inexperienced staff have been a letdown for some patrons, with complaints of rude and condescending behavior. On the other hand, the refurbished Bath Arms has been commended for its high standard of food and excellent service by a welcoming manager and knowledgeable bar staff. Overall, the establishment seems to have potential, but may need to focus on improving the consistency of their service in order to fully impress their customers.

Menu

Last update : 02.12.2017

4.5 ★ from 2 reviews
zstevens-1
Jasmine 02.12.2017 - 09:05

Very busy pub/restaurantWe had booked but there was no record of our booking.

aina28
Aina 02.12.2017 - 09:05

Had a fantastic meal here a couple of weeks ago excellent food, good selection of ales and very friendly service, a lovely pub.

Tripadvisor
3.9 ★ from 240 reviews
Restaurantguru
4.3 ★ from 156 reviews
Int Restaurants
4.1 ★ from 630 reviews

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