Chez Vous - Warlingham
Chez Vous
Description
A recent shift in ownership has resulted in a contentious mix of dining experiences at a once-beloved establishment. While some patrons praise the exquisite food, friendly service, and elegant atmosphere, others lament a significant decline in quality. Complaints include long waits for orders, bland starters, and inconsistent service, leaving diners feeling disappointed and undervalued. The restaurant's ambience can be marred by noise, affecting conversation. Despite some glowing reviews highlighting exceptional dishes and a welcoming staff, many agree that improvements are needed to restore the restaurant's former glory and justify its premium pricing.
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3/10 Not the restaurant it once was I only just discovered the restaurant has changed hands and they clearly haven’t been able to keep the same standard that the place had before. the owner wouldn’t allow the waitresses to take food orders, we had to wait for him. As a result we waited 30minutes for our order to be taken. He needs to give his staff some more responsibility as two of the ladies would be more than capable of taking orders from customers. the prawn starter was bland and over the top, the garnishes added no flavour French onion soup was like a chutney and barely has any cheese on top. the steak was asked to be cooked medium and it came out rare, no steak knife was provided. the calves liver was okay, nothing special the 2 waitresses in black were hard to understand and it was as though they didn't understand what we were asking , however the two waitresses in white were amazing and had a lovely way about them. My point is, this isn’t worth the £50 a head it costs for 3 courses, so much so, we left without dessert and just decided to but one in Sainsbury's. It would take a lot to drag me back there to give it a second chance. I could make better food myself at home. Hopefully they improve, the meals I had at the old restaurant were some of the best dishes I have ever tasted. The new owners really need to step it up.
Absolute Pleasure to dine. High quality cuisine every time consistently superb. 10/10 full marks Service: 5 Location: 5
We’ve eaten here many times and the quality of the food, presentation and service never lets us down. Delicious authentic French cuisine, will be coming back soon for more! Rooms: 5 Service: 5 Location: 5
My partner and I had a wonderful lunchtime meal, this restaurant is definitely worth a visit! Gorgeous food in a tastefully decorated and furnished establishment. Don't delay and book today. Service: 5 Food: 5 Service: 5 Atmosphere: 5
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