Hungry Jack's - Wangaratta
Hungry Jack's
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The fries and burgers at this restaurant are consistently good. I can't say the same for KFC across the road, will not be going there again.
I wanted to eat a bite before they went to a medical appointment. I slept in here looking for a clean table, there was no one. the floor was dirty, the seats were dirty and there were only two employees. the one on the service counter continued to cheer and to shorten, to expose us even more. eating was the worse eating of hungry jack I ever had. we have thrown the greatest part of it in the müll, including the coke. the entrance doors looked like they were thrown up, and no one had cleared it up. never again.
Drove through on a Thursday night at 7.30 a.m. and it was closed I asked the girl, why are they closed, she said it takes 4 hours to clean everything? it is high time for dinner and are closed for cleaning? this is badly busy never. with rolls etc. not sure how this continues to work
Dirty, bad busy. we gave up and asked to get our money back. the toilets are dirty, the staff is untidy. the people went away and reversed from the car through left right and center.
The golden rules of retail/customer service are: Do not swear in front of or to customers Do not use terms of endearment ie: love/sweetheart/dear OR refer to older customers as guys totally disrespectful Do not have a private conversation with other members of staff in...front of customers, gossip can wait until the store in empty, yes it was gossip about another member of staff who obviously was not on duty. All of the above were witnessed today at Wangaratta Hungry Jacks, the duty manager needs extra training, demoted or the sack as this was an appalling example of his management skills.
