Reviews

Overall Total Score
2.9 out of 5
Average | 341 reviews

What User doesn't like about Subway:
The customer service at this Subway location in the USA was the worst I have ever experienced. The male employee, who was working from 11-22, was rude and dismissive towards us, even though we were polite and friendly towards him. He did not make our sandwiches as requested and seemed to hurry us out of the store. Both employees were sitting at tables on their phones or chatting with other people when we arrived, ins... View all feedback.

Reviews from various websites

Restaurantji
2.9 ★ from 98 reviews
Stephanie
23.02.2024 - 04:32

I placed an online order but made a mistake, so I called to correct it. The person who answered the phone refused to make any changes before the order left the...

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Andre
23.02.2024 - 04:32

The restaurant had excellent service, with quick and efficient staff members who were polite and helpful.

A
23.02.2024 - 04:32

Be cautious when ordering takeout from this restaurant, as they surprisingly charge for bags. This practice is not common among other take-out restaurants in Wa...

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Marcos
23.02.2024 - 04:32

Driver, said they where looking for the number for 5 minutes, instead of just call like the note says, because I'm working on remodeling the house so it's no nu...

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Svetlana
23.02.2024 - 04:32

I have been in many Subway and have never been so disappointed. Very limited and small amount of food added to the sandwiches. One of the guys who was making sa...

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At this particular Subway location in the USA, customers have expressed significant dissatisfaction with the service. Reports highlight a rude and dismissive staff, inattentiveness, and a troubling lack of professionalism. Employees were seen socializing rather than attending to patrons, contributing to a frustrating experience. Customers also encountered issues with coupon usage and overcharging, coupled with unwelcoming attitudes when making special requests. Despite these complaints, management has yet to address the negative feedback effectively. Overall, the dining experience has left many feeling undervalued and dissatisfied, raising concerns about service standards at this franchise.

Menu
1.2 ★ from 10 reviews

The customer service at this Subway location in the USA was the worst I have ever experienced. The male employee, who was working from 11-22, was rude and dismi...

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The service and hospitality at this restaurant are terrible! They do not accept vouchers without a valid explanation.

I wish I could give them less than one star! Not only did they not accept the coupons we had, which wasn't a big deal, but all three of us who ordered the chick...

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I was just in here and the older indian guy that was working was very rude and had a really bad attitude. You shouldn't treat paying customers like that. Especi...

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I put send my wife to buy sub and she gonna used ten coupons the coupon expire on 11-5-2021 and the guy working in side tall she can used I don’t understand why...

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Int Restaurants
3.9 ★ from 233 reviews

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