Aroi - Walsall

I was extremely displeased with the customer service when I called to inquire about the delay of our meal after waiting for an hour. I was informed that delays... read more I was extremely displeased with the customer service when I called to inquire about the delay of our meal after waiting for an hour. I was informed that delays should have been anticipated, even though I was initially told it would be an hour. When I called again, the timeline changed, and I was told it would be even longer. When I asked to cancel my order, the staff member's attitude was terrible. They questioned where I expected to order something else and have it delivered in minutes on Valentine's Day. This comment made me decide to cancel my order. Unfortunately, I will not be ordering from this restaurant again and will not be recommending it to others. Awful experience!

I decided to order from this restaurant because I was craving breakfast. I ordered a breakfast box and was disappointed to see that everything was just tossed i... read more I decided to order from this restaurant because I was craving breakfast. I ordered a breakfast box and was disappointed to see that everything was just tossed into the box with tomatoes everywhere. The portion size was small for the price I paid, and the food did not taste good. The pulled pork sandwich had very little pork on it. The food arrived cold and late, and overall, I would not order from here again.

I was extremely disappointed with the customer service when I called to inquire about the whereabouts of our meal after waiting for an hour. I was informed that... read more I was extremely disappointed with the customer service when I called to inquire about the whereabouts of our meal after waiting for an hour. I was informed that delays should have been expected, even though originally I was told it would be an hour. However, when I called again, the time frame changed once more. I was then told it would be a few more minutes. I decided to cancel my order, and the staff member's attitude was unacceptable. They rudely questioned my expectations for receiving a new order in minutes on Valentine's Day. If not for that comment, I may have waited. Regrettably, I will not be ordering from this restaurant again and will not be recommending it to others. It was a terrible experience.

Fabulous food, good portions, charming Thai lady chef always shouts through hello. You can see into the kitchen and see how clean it is. My daughter is a connoi... read more Fabulous food, good portions, charming Thai lady chef always shouts through hello. You can see into the kitchen and see how clean it is. My daughter is a connoisseur of Thai food and she thinks it's amazing too. I can't understand the poor review posted about a breakfast box as I didn't see anything like that on the menu and they don't open in the morning! Don't be put off by an inappropriate review..... Really tasty and spicy too. Marti

I ordered from here becuase I really fancied a breakfast and I ordered a breakfast box and I’ve never seen anything like it I was really disappointed everything... read more I ordered from here becuase I really fancied a breakfast and I ordered a breakfast box and I’ve never seen anything like it I was really disappointed everything was just thrown in the box and tomato everywhere. Small portion for the price I payed it didn’t taste nice at all, and the pulled port sandwich had small amount of pork on. The food arrived cold and late and honestly I wouldn’t ever order here again