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Contribute Feedback What Khan S likes about Chipotle Mexican Grill:
I liked the food and staff gave us a good service. It's near and in convenient location if you are walking around in Walnut Creek downtown .But if you are planning to come in car . Then it is not a good idea. View all feedback.
What Evan Nelson doesn't like about Chipotle Mexican Grill:
I 've been here a few times, but tonight 's experience was truly absurd. I came in about 15 minutes before close, ordered a bowl and once I finished ordering they rang me up and told me there would be no guac as I was swiping my card. Why no guac? Because we 're almost out, it 's for online orders only. So I asked them Wait, so if I had simply not paid, and put in anonline order while standing here, I could have gott... View all feedback.
I responded, "So if I had just chosen not to pay and placed an online order right here, I could have gotten guacamole?" They confirmed that was correct. Even though it was only 12 minutes to closing time, there were no other customers in the restaurant, they had the ingredient available, and no orders had been placed for the remaining guacamole, they still refused to serve it to me. I was left baffled—why would you wait until after I've paid to tell me that?
I really appreciate the staff at this restaurant. A couple of months ago, I decided to stop eating factory-farmed meat entirely. I slipped up last week with some pepperoni, but overall, I've been doing well. I enjoy the SOFRITAS at Chipotle, although I find them to be a bit salty. Additionally, I think they could improve their efforts in being environmentally responsible.
I enjoyed the food, and the staff provided excellent service. The restaurant is conveniently located if you're walking around downtown Walnut Creek. However, if you're planning to drive there, it might not be the best option.
The portion sizes are consistently generous, and mobile orders are prepared in a timely manner. The staff is also very friendly.
Once again, my takeout order was messed up. Instead of getting rice and beans, we received double rice. This was a significant disappointment for a hungry child.
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