Panera Bread - Wallingford

I waited 47 minutes for my soup and a cold sandwich, and when my order finally arrived, the staff seemed to have forgotten what I had ordered and made me feel l... read more I waited 47 minutes for my soup and a cold sandwich, and when my order finally arrived, the staff seemed to have forgotten what I had ordered and made me feel like the problem. I understand they might be short-staffed, but better communication and faster service would really enhance the overall experience.

I was let down by my order of half Mac and cheese and half Caesar salad at this restaurant. The salad had wilted leaves, and I never received the bread that was... read more I was let down by my order of half Mac and cheese and half Caesar salad at this restaurant. The salad had wilted leaves, and I never received the bread that was supposed to come with it. This was the first time I was not completely satisfied with my meal here, as they usually do a great job. Perhaps they were trying to save on ingredients. Despite this experience, I still love Panera and would recommend it to others.

I do not recommend this restaurant. On multiple occasions, I waited over 20 minutes in the drive-thru, even when there were only one or two cars ahead of me. Th... read more I do not recommend this restaurant. On multiple occasions, I waited over 20 minutes in the drive-thru, even when there were only one or two cars ahead of me. The older man who appeared to be the manager was not effective in communicating with his team. I received the wrong order, which was cold, and I was charged for a coffee that should have been complimentary with my subscription. After waiting an additional 10 minutes for the correct order, I attempted to address the issue with the manager, but another employee came to the window instead, asking the same question. I ended up leaving without resolving the problem. Overall, the experience was frustrating and confusing.

I usually enjoy this Panera Bread location, as they are typically well staffed and wait times are short. However, today was disappointing. We arrived a bit earl... read more I usually enjoy this Panera Bread location, as they are typically well staffed and wait times are short. However, today was disappointing. We arrived a bit earlier to beat the lunch rush but ended up waiting over 30 minutes for our dine-in order. It seemed like drive-thru and online orders were prioritized over those dining in. The staff also appeared to be quite understaffed today.

We took a break from our long drive to enjoy soup and a sandwich at Panera Bread. As usual, everything was delicious. We prefer stopping at Panera during trips... read more We took a break from our long drive to enjoy soup and a sandwich at Panera Bread. As usual, everything was delicious. We prefer stopping at Panera during trips instead of opting for fast food because their meals are far better!