Hot Mama's Espresso - Walla Walla

Great cute little coffee shop with lots of cool firemen stuff highly recommend I got a smoothie and it was excellent

I really want to like this place but I struggle with the frequent buyer loyalty club card. This is the 3rd time this has happened to me. I had accumulated enough for a free drink. I always order the same item, medium size Ice Tea but with the frequent buyer card you are only entitled to a small drink regardless of the cost. I was heading to the boat for the day and wanted a medium size to last me for a significant amount of time. I knew that I was only qualifying for the small so I offered to pay the difference to have it upsized. The you g lady at the window was completely baffled and said that it isn't allowed. The problem I have with the whole small size requirement is that it puts everyone in an awkward position, including the help staff. I do know that the other drive thru coffee shops don't bother with requiring the smallest possible size. I want to point out that it just makes the whole customer experience awkward and I can't imagine the cost is significant.

Excellent coffee, very friendly and attractive staff. Kinda high priced. I'm a Seattle resident and this is high even by Seattle standards.

Great place for a good coffee, good atmosphere. They proudly support local fire fighters and law enforcement

Loved going here but the new hires are rude as hell. I've gotten windows slammed in my face, her trying to charge for an extra drink and she got sassy when I ask for her to correct it.