Bojangles - Walkertown

Update! My wife used to work here on weekends, and I have to say, if you’re after fast food, this isn’t the spot. The restaurant is often dirty, the service is... read more Update! My wife used to work here on weekends, and I have to say, if you’re after fast food, this isn’t the spot. The restaurant is often dirty, the service is slow, and things never move quickly. Honestly, the franchise should consider closing some locations rather than opening more, so they can properly staff and offer better service. It seems people prioritize convenience over quality, but this place just isn’t worth it.

I ordered a two-piece leg and thigh meal, but they were out of legs. The sweet tea tasted like watered-down plain tea, the dirty rice was bland and slightly bur... read more I ordered a two-piece leg and thigh meal, but they were out of legs. The sweet tea tasted like watered-down plain tea, the dirty rice was bland and slightly burnt, and I didn’t receive the cole slaw I asked for. The customer service was good, but aside from that, my experience was really disappointing, especially since I was on my way to work.

I usually don’t write reviews, especially for fast food spots, but I have to say this Bojangles location is the best I’ve been to in years! Every visit, the foo... read more I usually don’t write reviews, especially for fast food spots, but I have to say this Bojangles location is the best I’ve been to in years! Every visit, the food from their menu is consistently hot, fresh, and delicious. Having worked in fast food myself, I can easily tell when items have been sitting too long under heat lamps. I’ve been to other Bojangles in different cities where the chicken was cold or rubbery, especially after not visiting for a while. So, a big shoutout to this Bojangles! I always get my yams and hot meals, even when I stop by at odd hours!

During my visit to the Bojangles in Walkertown, NC, I parked on the other side of the building to grab a bite. Unfortunately, the bow rounds were at room temper... read more During my visit to the Bojangles in Walkertown, NC, I parked on the other side of the building to grab a bite. Unfortunately, the bow rounds were at room temperature. The gravy biscuit was only lukewarm, and the steak biscuit was not only undercooked—appearing more white than properly cooked—but also hard and cold. I tried calling the restaurant, which had just a couple of cars in the parking lot, but after several attempts, no one picked up. You might ask why I didn’t go inside myself: I’m disabled, my left foot is broken, which makes walking very challenging, and I was on my way to church with my mother.

First, you need to focus on cleaning your establishment. Second, having employees smoking outside is unprofessional. When I asked the gentleman at the drive-thr... read more First, you need to focus on cleaning your establishment. Second, having employees smoking outside is unprofessional. When I asked the gentleman at the drive-thru if the food was fresh, he honestly replied that it wasn’t. I decided to wait, since I’m paying a good amount for my meal and expect fresh food. Unfortunately, it wasn't fresh at all. My family and I won't be returning. The place needs new management and oversight. I should have suspected something when I saw a 90 rating at the window. It's no surprise that people in Walkertown don't like your restaurant. I'm sorry to say this, but it's the truth.