Sheetz - Walkersville

I've been here 5 times in the last month and I keep giving them the benefit of the doubt, but every single time my order has been wrong. I'm not exaggerating- it's every. single. time. Either sauces are forgotten or they give me the wrong sauce. Food isoften missing from my order. I haven't gone back in yet after noticing the errors because they're always extremely busy when Igo in, but if this happens again I will be complaining and asking them to correct it. I've worked food service before and I'vedealt with busy times so I get it, but employees should be trained to handle lunch and dinner rushes without screwing up everyorder. The bathrooms are also really nasty and apparently people there don't know how to flush a toilet. There's always femininehygiene trash all over the floor instead of in the designated can. I get that it's most likely rude customers doing so, but thestaff should keep up with cleaning better.

My family, friends and I always make a late night run through the drive-thru and tonight was just icing on the cake! We ordered, could barely hear anyone on the intercom and when we drove up the cashier girl seemed out of it and unfocused. She took a fewminutes to get our drink and then when handed our food she sat it down and said it wasn?t ours and left for over 10-15 minuteswe decided to call the sheets a gentleman answered and said he will be right back to see what?s going on the girl returned tothe window seemed annoyed and gave us the food that was sitting at the counter?. The guy never came back to the phone? Customerservice really needs to get better! An apology for the mixup would have gone a long way or in the very least keep your customerposted on what?s going on? I can understand busyness and short staff but not rude service and someone who doesn?t want to bebothered! Should we take our business elsewhere??? We are servers/bartenders and the customer provided on a nightly basis isjust unacceptable. Please fix it!

The restaurant is clean and well-lit, with a great selection and friendly staff. Ryan really enjoyed the grilled food too. We usually just drive by after practice, but decided to stop in this time. The staff was helpful and offered suggestions while I browsed the soda selection. Ryan ordered a burger and fries, and I have to say, the fries were better than what you find at many fast food places. It’s a pleasant spot to dine in, and it does enough business to have a drive-thru. I didn’t see any EV chargers, though. I would definitely stop by again next week.

Ashley exemplifies the "Karen" stereotype, demonstrating blatant racism and unprofessionalism. She shouldn't hold a managerial position, especially with minorities under her supervision. In a troubling turn of events, she also instructed her employees to spy on me while I was calling the corporate office from my car in the parking lot. They used the drive-thru headset to communicate about my call, which felt like an abuse of company resources for personal reasons. I even have pictures as proof of this incident. It was an awful experience, especially at 6:00 in the morning. As a pastor, business owner, and single father, I felt deeply disrespected by her biased actions toward me.

I've been visiting this Sheetz for quite some time now, and I plan to keep going back. It's brightly lit, offers a great variety of snacks and drinks, and the employees are fantastic.