Culver's - Walker

I understand that everyone is busy, but the level of service needs improvement. The staff should at least apologize for the wait and inform customers that they... read more I understand that everyone is busy, but the level of service needs improvement. The staff should at least apologize for the wait and inform customers that they will be with them shortly. If the ice machine is broken, it would be better to let customers know instead of leaving them in the dark. Three families ended up leaving after waiting for someone to take their orders. While Maryan did her best to attend to customers, she seemed overwhelmed. There didn’t appear to be a manager around to assist, even when we decided to leave.

The food is typically good, but the tables are never clean. I often have to grab napkins and water from the soda machine to clean my own table. read more The food is typically good, but the tables are never clean. I often have to grab napkins and water from the soda machine to clean my own table.

I recently ordered a cable dinner from this restaurant, and when we got it home, it was so burnt that it tasted inedible, despite my efforts to cover it with ta... read more I recently ordered a cable dinner from this restaurant, and when we got it home, it was so burnt that it tasted inedible, despite my efforts to cover it with tartar sauce. This meal should not have been served at all. To make matters worse, I left a negative comment on Culver's website and never received a response. Typically, we have a great experience at Culver’s, so this was quite disappointing.

This Culver's was fantastic. I used to come here often with my grandfather after he picked me up from school. read more This Culver's was fantastic. I used to come here often with my grandfather after he picked me up from school.

Overall, the experience was positive and the service was excellent, but I prefer Freddy's. The chili at Culver's had a slightly sour taste, and it contained too... read more Overall, the experience was positive and the service was excellent, but I prefer Freddy's. The chili at Culver's had a slightly sour taste, and it contained too many large beans. The fries weren't very hot either. The coleslaw and chicken noodle soup were just okay. Unfortunately, the food wasn't served hot. On a positive note, the cashier was very friendly.