Dunkin' - Waldwick

The owner may come across as tough, but they are highly efficient and always seems to instill a strong work ethic in the new employees, embodying the principles... read more The owner may come across as tough, but they are highly efficient and always seems to instill a strong work ethic in the new employees, embodying the principles of capitalism. In my three years of visiting, I’ve never witnessed them make a mistake with an order. While I'm not involved in the ongoing debates over Starbucks versus other coffee brands, I can confidently say that her hot chocolate is outstanding.

The Waldwick location offers the lowest prices, but it is small and unclean. The staff appears to be unhappy. I prefer visiting the locations in Ramsey (on Fran... read more The Waldwick location offers the lowest prices, but it is small and unclean. The staff appears to be unhappy. I prefer visiting the locations in Ramsey (on Franklin Turnpike), Mahwah, and Franklin Lakes as they are clean and well-managed.

I ordered a toasted bagel with cream cheese, but it looks like they forgot to add any cream cheese at all. My cappuccino was mostly foam, with hardly any coffee... read more I ordered a toasted bagel with cream cheese, but it looks like they forgot to add any cream cheese at all. My cappuccino was mostly foam, with hardly any coffee, and it was cold too. Overall, I found the experience to be quite disappointing.

Terrible service. My coffee was awful—tasted like just milk. I ordered a bacon, egg, and cheese croissant, but they didn’t include the egg or cheese. How do you... read more Terrible service. My coffee was awful—tasted like just milk. I ordered a bacon, egg, and cheese croissant, but they didn’t include the egg or cheese. How do you forget the egg and cheese when it’s part of the name? The staff were rude, and I definitely do not recommend this Dunkin’.

Visit Dunkin in the area for a clean environment and friendly service. The parking lot is a bit small and can be tricky on weekends, but it’s still manageable.... read more Visit Dunkin in the area for a clean environment and friendly service. The parking lot is a bit small and can be tricky on weekends, but it’s still manageable. After visiting regularly, the staff started remembering my order, which really reflects their excellent service.