Dunkin' - Wakefield

Based on some recent negative reviews, it looks like they've resolved their previous problems. We stopped by on our way home from vacation during a busy time, b... read more Based on some recent negative reviews, it looks like they've resolved their previous problems. We stopped by on our way home from vacation during a busy time, but they handled orders quickly. Our family of five all ordered different items, yet our food arrived promptly and was prepared perfectly.

I asked the cashier for directions, and they gave me perfect guidance. However, the bathroom was a complete mess—no toilet paper, and the floor was dirty. It de... read more I asked the cashier for directions, and they gave me perfect guidance. However, the bathroom was a complete mess—no toilet paper, and the floor was dirty. It definitely needed cleaning.

The atmosphere at Dunkin' is fantastic! When some friends visiting from the West confidently ordered lattes, the staff dusted off the machine and prepared their... read more The atmosphere at Dunkin' is fantastic! When some friends visiting from the West confidently ordered lattes, the staff dusted off the machine and prepared their Starbucks-style drinks with a playful, good-natured jab—classic New England humor. That alone earned them a strong 4 stars. Dunkin' truly feels like a New England staple, and the friendly team in Wakefield made it feel just like home.

I ordered a macchiato with extra turbo, but I was disappointed when I saw the barista pour cold brew into my cup and hand it to me. If I had more time, I would... read more I ordered a macchiato with extra turbo, but I was disappointed when I saw the barista pour cold brew into my cup and hand it to me. If I had more time, I would have asked her to make me another one, but I was already running late. Honestly, don't expect to get your money's worth here.

The staff on duty that day were pleasant, but the interior of the restaurant felt lackluster and in need of updating. The floors and tables could have benefited... read more The staff on duty that day were pleasant, but the interior of the restaurant felt lackluster and in need of updating. The floors and tables could have benefited from a good cleaning. In fact, the exterior of this Dunkin' Donuts is more appealing than the interior.